Area Manager
Insight Global - Bluffton, South Carolina, United States, 29910
Work at Insight Global
Overview
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Overview
We are seeking a dedicated and experienced Area Manager to oversee operations within a designated area, managing 300-500 cleaning account customers, both residential and commercial. The Area Manager will lead a team of 10-12 pool technicians, ensuring high-quality service and customer satisfaction.
Responsibilities: Team Management:
Supervise and support a team of 10-12 pool technicians, providing guidance, training, and performance evaluations. Customer Relations:
Handle customer calls, address concerns, and ensure customer satisfaction through effective communication and problem-solving. Quality Control:
Monitor the quality of work performed by pool technicians, ensuring adherence to company standards and state regulations. Operational Oversight:
Manage daily operations, including scheduling, resource allocation, and inventory management. Compliance:
Ensure all operations comply with state requirements and codes related to commercial swimming pools. Reporting:
Prepare and present regular reports on team performance, customer feedback, and operational efficiency.
Qualifications: CPO Certification:
Certified Pool Operator (CPO) certification is required. Experience:
Minimum of 5 years of experience in cleaning and maintaining residential and commercial swimming pools. Knowledge:
Familiarity with state requirements and codes related to the operation of commercial swimming pools. Skills:
Strong leadership, communication, and organizational skills.
Salary starting at $50,000/year depending on relevant skills & experience. Out of state applicants welcome.