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Join to apply for the Office Administrator role at Heritage Real Estate Company

WORK, PLAY & ENJOY LIFE WITH HERITAGE

Discover Heritage Ascent - a premium coworking space designed to enhance productivity, community, and work-life balance. Located in a Class A building in the heart of Albuquerque, Heritage Ascent offers flexible office suites and shared workspaces tailored for modern professionals. Heritage Real Estate Company is seeking a full-time Office Administrator to oversee and support our Heritage Ascent coworking and executive office suites. This is a supportive, client-facing role that works closely with our Sales & Marketing Manager and property management teams to ensure smooth day-to-day operations and top-tier customer service.

Job Type

Full-time

Description

Heritage Real Estate Company is seeking a full-time Office Administrator to oversee and support our Heritage Ascent coworking and executive office suites. This is a client-facing role working closely with the Sales & Marketing Manager and property management teams to ensure smooth operations and excellent customer service.

Salary

Exempt position ranging from $40k - $41,600 DOE plus benefits.

Location

Albuquerque, NM. Working out of our Heritage Ascent Corporate Office.

Position Purpose

The Office Administrator is responsible for creating a welcoming, professional environment for members, guests, and prospective clients. Key duties include managing front desk responsibilities, assisting with tours and onboarding, coordinating reservations, handling administrative tasks, and maintaining the space. The role emphasizes hospitality and proactive support to ensure a high-quality member experience and support the broader team.

Essential Duties and Responsibilities

1. Open and prepare Heritage Ascent space daily to ensure cleanliness and functionality.
2. Greet and assist members and guests professionally, supporting meeting setups and client needs.
3. Conduct tours for potential members, highlighting services and amenities.
4. Coordinate move-in details and onboarding for new clients.
5. Troubleshoot basic technical issues and submit service requests.
6. Manage mail and package deliveries, logging and notifying clients.
7. Coordinate reservations for offices and conference rooms.
8. Maintain cleanliness and organization in common areas.
9. Enter and track invoices, ensuring timely payments.
10. Collect outstanding balances and process payments.
11. Review billing and follow up on unpaid invoices.
12. Monitor inventory levels and order supplies.
13. Assist with planning and executing events.
14. Support property tours and communication with prospective clients.
15. Answer and route calls; provide administrative support as needed.
16. Assist with special projects and general office tasks.
17. Uphold a professional image and deliver high-level client service.

Requirements

• High school diploma or equivalent; college degree preferred.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and stay organized.
• Discretion, reliability, and a service-first attitude.
• Proficiency in Microsoft Office and familiarity with office systems.
• Attention to detail and proactive client support.
• Ability to perform light physical tasks.
• Calm under pressure and adaptable.
• Hospitality mindset and previous experience in related fields is a plus.

Salary

$40k annually