Service Support Associate
PALFINGER North America - Dallas, Texas, United States, 75215
Work at PALFINGER North America
Overview
- View job
Overview
Service Support Associate
role at
PALFINGER North America 2 days ago Be among the first 25 applicants Join to apply for the
Service Support Associate
role at
PALFINGER North America Career
Service Support Associate
11.06.2025
At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.
The Service Support Associate support the efforts designated day to day operations of Company’s Service Techanics. This position will be located at
3030 Irving BLVD., Dallas, TX 75247 . This position will report to the Regional Service Manager.
Your Responsibilities
Providing assistance with work order requests, invoice copies, and maintaining equipment records with the Regional Service Manager, Field and In House Service Technicians and all other personnel. Inputting Service billing, labor hours. Answering incoming calls and return missed calls and voicemails in a timely manner. Completing weekly and month-end reports. Financial Duties: expense reports, processing payments, billing, payroll, purchasing. Ordering and Maintaining Office Supplies.
Your Qualifications
High school diploma or GED required. 2-year minimum experience with Service Billing, including adding labor hours for invoicing. Excellent computer skills (Microsoft Office, Internet and ability to learn new software packages) Solid organizational and time management skills Must speak, read and write English.
What We Offer
Competitive compensation. 401(k) with Company match. Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state). Wellness program offered. Paid Company holidays and paid Personal Time Off (PTO). Opportunity for continuous learning and career growth.
This job posting describes the general nature of work performed by employees within this classification. The information on this posting is not designed to contain a comprehensive list of all responsibilities required of employees assigned to this job. Other duties may be assigned.
PALFINGER is not utilizing any external recruiting agencies for this opportunity.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Vet/Disabled
Apply with registration
Rochelle Brooks
Talent Acquisition Specialist
Location
Dallas, TX
Irving Boulevard 3030
75247 Dallas
United States Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at PALFINGER North America by 2x Get notified about new Support Associate jobs in
Dallas, TX . Dallas, TX $55,000.00-$65,000.00 2 weeks ago Customer Support Associate - Work from Home - Irving, TX
IT Support Specialist II (Lewisville, TX or Valley View, OH)
Technical Support Specialist II, IR Client Services
Technical Support Specialist - US (Product Support)
Client Support Specialist - State National
Customer Support Associate - Work from Home - Dallas, TX
Dallas, TX $75,000.00-$105,000.00 3 days ago Dallas, TX $68,000.00-$80,000.00 1 month ago IS Services & Support Support Specialist
Dallas, TX $48,906.00-$62,701.00 3 weeks ago IT Support Specialist II - REMOTE (AZ & TX)
Dallas, TX $59,084.48-$75,965.76 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr