General Manager - Residential HVAC
ZipRecruiter - Pompton Lakes, New Jersey, us, 07442
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Overview
General Manager
to join and lead our growing team! As the
General Manager , you’ll oversee day-to-day operations, develop our team of installers and technicians, and drive organizational growth through strategic planning and accountability. This position offers unlimited growth potential and a direct path to minority ownership of the business. The ideal candidate will have extensive experience in residential HVAC and a strong interest in growing a business. Responsibilities: Leadership & Management:
Provide leadership and guidance to the HVAC team, including technicians, office staff, and service managers. Oversee training and performance management of staff. Foster a positive and collaborative work environment. Develop and implement strategies to ensure employee productivity, motivation, and retention.
Operations Management:
Manage daily operations of the HVAC division, ensuring timely and efficient completion of service calls, installations, and maintenance projects. Develop and enforce operational procedures and best practices for the team. Monitor service delivery and customer satisfaction to meet quality standards. Handle project management, resource allocation, and scheduling for installations, repairs, and maintenance services.
Financial Oversight:
Develop and manage the HVAC budget, including forecasting and cost control. Ensure profitability by monitoring expenses, optimizing resource allocation, and identifying cost-saving opportunities. Review and analyze financial reports to ensure adherence to financial goals.
Business Development & Strategy:
Drive business growth by developing new client relationships and maintaining existing ones. Identify opportunities to expand HVAC services and offerings. Develop and implement marketing strategies to promote services and attract new business. Maintain and grow a customer base by ensuring high service quality and customer satisfaction.
Compliance & Safety:
Ensure the HVAC team complies with industry standards, safety regulations, and local building codes. Conduct regular safety audits and ensure adherence to safety policies and procedures. Ensure all licenses, certifications, and permits required for operations are current.
Reporting & Performance Metrics:
Prepare regular performance reports covering financials, service delivery, and customer satisfaction. Analyze KPIs and implement corrective actions as needed.
Hiring Process:
Apply today, complete a quick phone screening, and prepare for an interview with our team to discuss your goals and experience. Qualifications: Minimum of 10 years of HVAC experience with at least 2 years in management. Deep knowledge of HVAC systems, equipment, installation, and maintenance. Proven leadership in managing teams. Master HVACR Contractor license (a must). Clean background and driving record. Willingness to relocate within a 45-minute commute if not already local. We are a 27-year-old company with an unmatched reputation in our service area. We are expanding by hiring experienced HVAC Technicians and Installers who are seeking a long-term career, not just a job.
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