Aarna Software and Solutions LLC
ServiceNow FSM Technical Consultant
Aarna Software and Solutions LLC - Atlanta, Georgia, United States, 30383
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Director - W2 Hiring | Bench Sales | Full-Time | Contract | USA Jobs |
Role: ServiceNow FSM Technical Consultant Location: Bothell, WA / Atlanta, GA (day 1 onsite) JD: Job Summary: We are seeking a skilled and experienced ServiceNow FSM Developer. The ideal candidate will have hands-on experience in designing, configuring, and developing custom solutions on the ServiceNow FSM module. You will work closely with business analysts, architects, and customer stakeholders to build robust field service solutions that streamline operations and enhance customer satisfaction. Key Responsibilities: Design, develop, and implement ServiceNow FSM solutions and custom applications. Configure and customize FSM components such as Work Order Management, Dispatcher Workspace, Dynamic Scheduling, Planned Maintenance, Inventory Management, Field Agent Mobile App, Skills, and Parts Management. Develop integrations with third-party systems (ERP, GIS, GPS, etc.) using REST, SOAP, and MID Server. Automate workflows using Flow Designer and/or Business Rules, Script Includes, Client Scripts, etc. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Maintain and enhance existing FSM configurations and functionalities. Troubleshoot and resolve technical issues and provide ongoing support. Ensure compliance with ServiceNow best practices and platform governance. Required Skills & Certifications: Strong understanding of Field Operations, Dispatching, and Field Technician workflows. Experience with ServiceNow Agent Mobile App for FSM. Familiarity with ServiceNow integration tools and techniques. Understanding of FSM industry use cases (e.g., utilities, telecom, healthcare). Excellent communication and documentation skills. Seniority level
Mid-Senior level Employment type
Contract Job function
Information Technology Industries
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Role: ServiceNow FSM Technical Consultant Location: Bothell, WA / Atlanta, GA (day 1 onsite) JD: Job Summary: We are seeking a skilled and experienced ServiceNow FSM Developer. The ideal candidate will have hands-on experience in designing, configuring, and developing custom solutions on the ServiceNow FSM module. You will work closely with business analysts, architects, and customer stakeholders to build robust field service solutions that streamline operations and enhance customer satisfaction. Key Responsibilities: Design, develop, and implement ServiceNow FSM solutions and custom applications. Configure and customize FSM components such as Work Order Management, Dispatcher Workspace, Dynamic Scheduling, Planned Maintenance, Inventory Management, Field Agent Mobile App, Skills, and Parts Management. Develop integrations with third-party systems (ERP, GIS, GPS, etc.) using REST, SOAP, and MID Server. Automate workflows using Flow Designer and/or Business Rules, Script Includes, Client Scripts, etc. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Maintain and enhance existing FSM configurations and functionalities. Troubleshoot and resolve technical issues and provide ongoing support. Ensure compliance with ServiceNow best practices and platform governance. Required Skills & Certifications: Strong understanding of Field Operations, Dispatching, and Field Technician workflows. Experience with ServiceNow Agent Mobile App for FSM. Familiarity with ServiceNow integration tools and techniques. Understanding of FSM industry use cases (e.g., utilities, telecom, healthcare). Excellent communication and documentation skills. Seniority level
Mid-Senior level Employment type
Contract Job function
Information Technology Industries
Staffing and Recruiting and Software Development Referrals increase your chances of interviewing at Aarna Software and Solutions LLC by 2x Set job alerts for related roles:
Software Engineer 2 (Java Springboot, Microservices) Senior Software Engineer, SAP (Order-to-Cash), Converse Tech (Atlanta Location) Principal Software Engineer (Electronics) Sr. Software Engineer - Investment Manager Principal Software Engineer, EA Strategy & Planning (Remote) Distinguished Engineer-Software Development Software Business Analyst - Hybrid - Norcross, GA Business Analyst, Software Implementations Global IT Software Engineer Director & Chapter Lead AVP, Principal Mobile Software Development Engineer Principal Software Engineer, Generative AI ServiceNow Consultant - Strategic Portfolio Management (SPM) Business Systems Analysis, Oracle, PL/SQL
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