Insurance Office of America
Account Manager Lead- Commercial Insurance- Remote
Insurance Office of America - Fort Lauderdale, Florida, us, 33336
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Overview
Account Manager Lead- Commercial Insurance- Remote
Join to apply for the
Account Manager Lead- Commercial Insurance- Remote
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Insurance Office of America Account Manager Lead- Commercial Insurance- Remote
1 month ago Be among the first 25 applicants Join to apply for the
Account Manager Lead- Commercial Insurance- Remote
role at
Insurance Office of America Get AI-powered advice on this job and more exclusive features. Job Description
Title: Account Manager Lead - Commercial Lines
Remote: Florida Residents Only | Based out of Longwood, FL | Book Focus: Agriculture
Job Description
Title: Account Manager Lead - Commercial Lines
Remote: Florida Residents Only | Based out of Longwood, FL | Book Focus: Agriculture
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here:
ioausa.com/locations
About the Role: Work with Account Executive (AE) or Producer to manage an assigned book of business, increase account retention, and support new business. Ensure compliance with industry and company guidelines, meeting all performance requirements regarding production and quality. Coordinate and execute day-to-day administrative and customer service activities for assigned accounts, resolving complex issues. Additionally, direct daily activities, workflow, team communication, support, training, and development under Operations Leadership, ensuring no liability associated with errors and omissions occurs.
Key Responsibilities
Technical Competence: Maintain high technical competence and industry expertise. Discretion and Judgment: Ensure beneficial outcomes using discretion and judgment. Team Leadership: Direct daily activities and workflow of the team. Performance Monitoring: Assist in monitoring team performance and recommend corrective actions. Training and Development: Provide training, mentoring, and professional development. Team Meetings: Schedule and facilitate brief team meetings. Performance Evaluation: Provide feedback for team member evaluations. Policy Implementation: Implement and enforce company policies and procedures. Compliance: Ensure compliance with core work processes and best practices. Employee Selection: Participate in interviewing and hiring recommendations. Customer Service and Account Management: Manage various customer service and account management tasks. Policy Management: Manage policy expirations and renewals. Renewal Process: Manage policy renewal process with AM, AE, and/or Producer. Accounts Receivable: Monitor and act on delinquent accounts. System Maintenance: Maintain data accuracy in agency management systems. Activity Monitoring: Ensure timely completion of activities. Communication: Maintain transparent communication with the account team. Service Excellence: Deliver excellent service, anticipate needs, and respond quickly.
Ideal Candidate Qualifications
3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent)
What We Offer
Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Employee stock plan participation Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment
What To Expect (Application Process)
30-Minute Phone Screen, Online Assessments, and Interview(s).
Salary Range
The expected pay range for this position is 75-95K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Insurance Referrals increase your chances of interviewing at Insurance Office of America by 2x Get notified about new Lead Account Manager jobs in
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Join to apply for the
Account Manager Lead- Commercial Insurance- Remote
role at
Insurance Office of America Account Manager Lead- Commercial Insurance- Remote
1 month ago Be among the first 25 applicants Join to apply for the
Account Manager Lead- Commercial Insurance- Remote
role at
Insurance Office of America Get AI-powered advice on this job and more exclusive features. Job Description
Title: Account Manager Lead - Commercial Lines
Remote: Florida Residents Only | Based out of Longwood, FL | Book Focus: Agriculture
Job Description
Title: Account Manager Lead - Commercial Lines
Remote: Florida Residents Only | Based out of Longwood, FL | Book Focus: Agriculture
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here:
ioausa.com/locations
About the Role: Work with Account Executive (AE) or Producer to manage an assigned book of business, increase account retention, and support new business. Ensure compliance with industry and company guidelines, meeting all performance requirements regarding production and quality. Coordinate and execute day-to-day administrative and customer service activities for assigned accounts, resolving complex issues. Additionally, direct daily activities, workflow, team communication, support, training, and development under Operations Leadership, ensuring no liability associated with errors and omissions occurs.
Key Responsibilities
Technical Competence: Maintain high technical competence and industry expertise. Discretion and Judgment: Ensure beneficial outcomes using discretion and judgment. Team Leadership: Direct daily activities and workflow of the team. Performance Monitoring: Assist in monitoring team performance and recommend corrective actions. Training and Development: Provide training, mentoring, and professional development. Team Meetings: Schedule and facilitate brief team meetings. Performance Evaluation: Provide feedback for team member evaluations. Policy Implementation: Implement and enforce company policies and procedures. Compliance: Ensure compliance with core work processes and best practices. Employee Selection: Participate in interviewing and hiring recommendations. Customer Service and Account Management: Manage various customer service and account management tasks. Policy Management: Manage policy expirations and renewals. Renewal Process: Manage policy renewal process with AM, AE, and/or Producer. Accounts Receivable: Monitor and act on delinquent accounts. System Maintenance: Maintain data accuracy in agency management systems. Activity Monitoring: Ensure timely completion of activities. Communication: Maintain transparent communication with the account team. Service Excellence: Deliver excellent service, anticipate needs, and respond quickly.
Ideal Candidate Qualifications
3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent)
What We Offer
Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Employee stock plan participation Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment
What To Expect (Application Process)
30-Minute Phone Screen, Online Assessments, and Interview(s).
Salary Range
The expected pay range for this position is 75-95K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Insurance Referrals increase your chances of interviewing at Insurance Office of America by 2x Get notified about new Lead Account Manager jobs in
Fort Lauderdale, FL . National Key Account Executive Business Developer
Strategic Account Executive – Canada (Remote)
Miami, FL $100,000.00-$120,000.00 1 week ago Strategic Account Executive, Solstice Dental & Vision - Remote in Plantation, FL, New York, NY or Phoenix, AZ
Plantation, FL $60,000.00-$130,000.00 2 weeks ago Account Executive Senior-Imaging Supplies
Boca Raton, FL $61,800.00-$92,520.00 1 day ago Miami, FL $150,000.00-$300,000.00 2 months ago Senior Client Partner (Account Executive)
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Miami, FL $77,600.00-$144,200.00 1 week ago Miami, FL $60,000.00-$85,000.00 2 weeks ago Account Executive - Trade Show Exhibit Sales
Miami, FL $70,000.00-$90,000.00 3 days ago Miami, FL $135,000.00-$182,000.00 1 week ago FMSI Account Executive – West Coast and East Coast
Senior Account Executive, Public Relations
Sr. Broker / Commercial Insurance Account Executive – Private Equity
Public Relations Account Executive (Health)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr