About Us
Girl Scouts of the USA
Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment.
As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork.
Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.
POSITION SUMMARY
As part of the Technology team, the Director, Product is responsible for the successful delivery of budget and contract management across the portfolio of applications that drive membership, revenue, marketing, and internal operations as well as large-scale project management. This role oversees internal operations, manages financial planning and contract management, and provides oversight for external resources when needed, ensuring operational excellence across all tech-enabled initiatives.
In partnership with Tech Leads, Legal, Finance, Procurement, and business leadership, the Director, Product will develop, manage, and refine internal processes to optimize operational efficiency, financial stewardship, and vendor management. This role will also build and manage internal and external relationships while fostering collaboration with business leaders, team members, partners, vendors, and other stakeholders to drive strategic success.
ESSENTIAL RESPONSIBILITIES - Primary duties of the position
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Contract Management
Oversee the end-to-end lifecycle of all legal contracts for Customer Applications and Tech Operations, ensuring compliance with legal standards, and managing cross-departmental communication.
Oversee the drafting, review, approval, execution, and renewal processes for all legal contracts.
Point of contact for contract-related matters across departments including legal, procurement, and business communities, driving efficiency and mitigating risks associated with contractual obligations.
Provide training and guidance to employees on contract management policies and procedures.
Lead cross-functional teams to address contract-related initiatives and objectives.
Ensure contracts are within department approved budget.
Budget
Serve as primary point-of-contact between IT and Finance department.
Collaborate with Community and Team Leads to develop and monitor the annual Technology, and project-specific budgets and periodic reforecasts in partnership with Finance.
Lead Planning and forecasting of current year and 3-year budget roadmaps.
Perform monthly budget vs actual reporting and variance analysis.
Develop budget narrative with explanations and potential opportunities.
Serve as representative for IT for grant opportunities to ensure tech needs are met and accountable deliverables are adequately resourced.
Manage general ledger Codes for the Technology department and advise on opportunities for improvement.
Support cost rationalization and optimization needs including Staff planning, resource allocation and timing against budget.
Support ad hoc reporting needs.
Operations/Risk management
Foster a collaborative and productive team environment to achieve operational success.
Proactively address and resolve issues that may arise within teams or with external stakeholders.
Ability to adapt quickly to changes and handle competing priorities in a fast-paced environment.
Ability to collaborate across communities and teams.
Identify potential operational risks and develop strategies to mitigate or resolve issues.
Represent department in cross-functional initiatives and key organizational priorities. Provide guidance and direction on deliverables.
Communication and Collaboration
Build and maintain relationships with key internal and external stakeholders.
Communicate effectively with senior leadership, communities, teams, and external stakeholders to align on operational goals.
Develop, create, and execute communications related to application management, KPIs, and key organizational projects.
REQUIRED COMPETENCIES
Judgement and Decision Making, High Accountability, Continuous Improvement, and a Growth mindset. Strong people leader, Experience running multiple large projects in a matrix organization. Strong fiscal responsibility. Process-oriented.
REQUIRED TECHNICAL SKILLS
Office 365 or similar suites.
MS Ofc 365, Wrike, Abila.
Atlassian – Confluence, Jira.
REQUIRED EDUCATION AND EXPERIENCE
Bachelor’s Degree, master’s degree preferred.
Minimum Years of Experience: Ten to Fifteen (10+) years prior experience in mid-level management, supporting multiple business departments.
SALARY RANGE:
$80,500 - $142,500. This represents the present low and high end of the pay range for this position. This pay range is only applicable to NYC Metro-based employees, on a hybrid schedule. Actual pay will vary based on various factors, including but not limited to experience.
WORK ENVIRONMENT:
This job operates in a professional office environment.
POSITION TYPE / EXPECTED HOURS OF WORK:
This is a full-time position. Days and hours of work are Monday through Friday with a 35 hour per week schedule. Occasional evening and weekend work may be required as job duties demand.
AAP/EEO Statement:
GSUSA is an equal employment opportunity employer.
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Director, Product Management