The Warehouse Manager is responsible for establishing and executing Company strategy related to domestic, international, VAS and cartage freight warehouse operations through an understanding of industry trends and best practices. Work with international, domestic and cartage operations staff and internal AIT functions to provide the best overall warehouse services. Execution of those strategies includes establishing, measuring and managing to applicable metrics with all station staff, AIT vendors and internal AIT functions to ensure timely, efficient flow of warehouse operations for AIT.
Responsibilities
Manage warehouse operations staff in the day-to-day activities of Domestic, International, Pick Pack and Ship, and Cartage Freight Warehouse and Department personnel.
Review and suggest changes to staff as needed to ensure the warehouse department is able to meet company goals. This is accomplished through one on one and department meetings.
Provide a cost effective and efficient freight in / out flow system supporting AIT inbound and outbound transportation requirements.
Meet directly with local warehouse supplier / tools / equipment providers through all communication levels (email, phone, meeting, provider site visits). Utilize negotiation and communication skills to obtain desired results.
Research and resolve customer problems and complaints on Warehousing and Transportation issues.
Develop an AIT baseline of operations and benchmark to industry standards for AIT logistics areas such as warehousing for domestic, international, and “Pick Pack and Ship” helping to identify opportunities for cost and service improvement. Reach out to peers through attendance of seminars, industry events, education settings and corporate contact.
Achieve warehouse expense goals by working with various AIT internal groups to develop, implement and monitor warehousing logistic metrics.
Provide an effective warehousing system that delivers a high level of service to both external and internal customers. Identify opportunities within the affected areas and implement new solutions through project management protocols and elimination of constraints.
Maximize efficiencies and ensure process flow with warehouse employees, inbound and outbound operations, and cartage operations. This also includes client customer service on key warehouse accounts.
Ensure safe working environment through consistent practice of safety programs and procedures.
Participate in the interview process for potential candidate along with onboarding process of new teammates.
Other duties and responsibilities as the business deems necessary.
The wage range for this position is $. - $. and may vary based on geography as well as relative knowledge, skills, abilities, and experience.
Qualifications
A team player who works well with others – being respectful to our teammates is a Core Value.
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role.
Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture.
Other Skills We Hope to See :
Must be familiar with domestic, international and cartage freight forwarding warehousing services.
5-7 years’ experience required.
High School Degree or Equivalent.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Proficiency in WMS – 3PL Central.
Must possess clear written and verbal communications.
Organize and write procedures in a logical / methodical manner.
Excellent attention to detail.
Ability to maintain confidential information.
Maintain satisfactory attendance.
Adhere to company policies, programs, and work rules.
Perform work in a timely manner.
Highly motivated, self-directed, and results driven.
Detail oriented with strong organizational skills.
Able to take direction and follow through multi-step project steps / procedures consistently.
Proven track record of successfully managing multiple priorities in a fast-paced work environment.
What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and / or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to [insert number] days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide Logistics :
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and / or procure raw materials, components, and finished goods. For more than [insert number] years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than [insert number] worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action.
AIT Worldwide Logistics is an Equal Opportunity Employer – M / F / Veterans / Disabled. If you are unable to apply online due to a disability, contact Human Resources at [insert contact information].
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Warehouse Manager