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ElevateDD is a platform dedicated to statewide advocacy work created to represent the entire scope of services and programming offered through each of our communities: the Down Syndrome Association of Central Ohio (DSACO), Adult Literacy Ohio, and Learning Aid Ohio. The ElevateDD name represents what drives our advocacy, education, and innovation: elevating the voices of people with developmental disabilities, elevating the needs of families, and elevating advocacy issues to leaders and decision makers.

Our roots began at DSACO, which was created to support families, promote community involvement, and encourage opportunities for people with Down syndrome. As we continued to innovate and identify additional needs of those who we serve, we expanded programming to offer statewide developmental disability services. This growth resulted in the formation of two additional communities: Learning Aid Ohio and Adult Literacy Ohio. ElevateDD, through its various communities, now serves people with developmental disabilities and their families throughout every county in Ohio.

Position Overview

The HR Coordinator is responsible for maintaining compliant and organized tutor documentation and profiles for the independent contractors of ElevateDD. The primary duties of this role include documentation and profile audits, onboarding tutors, and enacting corrective measures to achieve compliance.

Primary Responsibilities

• Perform audits on tutor accounts to ensure:
• Account includes an appropriate biography and photograph
• Account does not break any rules such as mentioning a tutor’s personal business
• Inactive tutors are marked correctly, follow up if not
• Perform audits on tutor documents to ensure:
• Documents have the correct document type listed
• Documents have the correct expiration date listed
• Names on documents match the name of the tutor
• All documentation is present to support any special certifications or skills listed in tutor profile
• Any corrupted, “repeat”, expired, or inappropriately labeled documentation is removed from the profile
• Manage the tutor onboarding process including:
• Application review and approval
• Payroll setup
• Troubleshooting and general communication
• Perform audits on tutor session notes to ensure notes are compliant
• Send template-based communications to tutors
• Assist in the creation of communication templates and guidance tools
• Run LAO reports for tutor document expiration dates. Follow up to ensure appropriate documentation is provided and take corrective action when necessary to communicate with tutors and ensure compliance.
• Manage communications for and follow up on relevant requests, concerns, complaints, or inquiries introduced by the team, clients, or contractors
• Communicate complete and detailed findings to team as needed, make informed recommendations when appropriate
• Collect and organize data for audits or reports as needed
• Work with team to define and implement effective and detailed quality control standards

Qualifications

• Passion for the mission and vision of the Down Syndrome Association of Central Ohio
• Ability to manage multiple projects simultaneously
• Strong oral and written communication skills and the ability to work collaboratively
• Ability to self-manage and meet deadlines with limited oversight
• Proficiency in Microsoft Office Suite
• Ability to use discretion and maintain confidentiality with personal information
• 8 paid holidays + paid winter break between Christmas Eve and New Year’s Day
• Hybrid work schedule (Tuesday meetings in office) with flexible hours and schedule
• 403(b) with 3% employer match after 6 months

How to Apply

If you are interested in this position, please send your resume and cover letter to Serra Marshall, HR Manager, at [emailprotected]

We look forward to hearing from you!