Eno's Pizza Tavern
General Manager
Eno's Pizza Tavern - Dallas
Work at Eno's Pizza Tavern
Overview
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Overview
Eno's Pizza Tavern is always on the lookout for a highly motivated and experienced individual to join our team as a General Manager. The General Manager will play a pivotal role in overseeing the overall operations of the restaurant, ensuring a high standard of service, managing staff, and driving profitability. This role demands a strong leader with excellent communication, organizational, and problem-solving skills. Responsibilities: Lead, manage, and hold your team accountable. Ensure floor presence during peak volume hours, which includes conducting 100% table touches, placing right people in right seats, ensuring no guest leaves unhappy, and leading by example. Maintain hospitality and product standards. Implement bar and Eno’s Side Dough operations plan. Maintain budgeted labor and product costs for FOH and BOH. Maintain brand compliance in training and development across all restaurant initiatives. Liaise with Sales & Marketing team to execute growth initiatives. Liaise with Event Sales team to generate outside event sales leads. Receive, review, and resolve complaints from guests; more importantly, utilize cues during service to proactively identify a customer’s dissatisfaction, then seek to understand and pivot to create an overwhelmingly positive experience. Required Skills: Proven experience as a General Manager in the restaurant industry. Strong leadership and interpersonal skills. Excellent communication and customer service abilities. Financial acumen and experience with budgeting and cost control. Knowledge of food safety regulations and health standards. Flexibility to work evenings, weekends, and holidays as required. Able to work a minimum of 50-60 hours per week.
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