Information Technology Systems Administrator
OEG - Broussard, Louisiana, United States, 70518
Work at OEG
Overview
- View job
Overview
2nd Line IT Systems Administrator
to join our expanding inhouse IT team. This role is ideal for someone with a strong background in all aspects of IT - including
Microsoft 365 ,
Azure, networking , and
Active Directory , who thrives in an ever-changing environment and is passionate about delivering excellent IT services. Key Responsibilities and Accountabilities Assist with Group IT projects, including system upgrades, migrations, and deployments. Troubleshoot and resolve issues related to Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive). Manage and support Azure AD, including user provisioning, group policies, and conditional access. Maintain and troubleshoot Active Directory, DNS, DHCP, and Group Policy Objects (GPOs). Support and maintain network infrastructure including switches, firewalls, and VPNs. Escalate complex issues to external support or vendors as necessary. Document incidents, solutions, and procedures in the ITSM system. Ensure compliance with IT policies, procedures, and security standards. Skills and Experience Strong knowledge of Microsoft 365 administration and troubleshooting. Hands-on experience with Microsoft Azure, including Azure AD and related services. Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs, VLANs). Proficient in managing and troubleshooting Windows Server and Active Directory environments. Familiarity with ITIL practices and ticketing systems. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Physical installs of networking equipment from network racks to cabling. Familiarity with cybersecurity systems including anti-malware and vulnerability scanning. Ability to create and review IT processes / procedures. Understanding of Synology storage systems. Experience with PowerShell scripting. Knowledge of ConnectWise Automate / Fortinet EMS. Exposure to cloud security best practices. Qualifications Microsoft certifications (MS-100, AZ-104, or similar). Networking certifications (CompTIA Network+ or similar).
#J-18808-Ljbffr