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Lake Padden Golf Course
Bellingham, WA 98229, USA

Description

Lake Padden Golf Course is excited to announce the exceptional career opportunity of a Café Counter/Cashier Server to be a part of the Café team. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

The position involves cashiering and serving. Positive attitude and strong work ethic are the most important qualifications.

Core Values

• Caring – We demonstrate and coach a caring attitude towards our guests and each other.
• Salesmanship – Confidence comes from knowing our products, sales, and service from the inside out.
• Teamwork – Together, Everyone Achieves Mission, and More.
• Job Knowledge – We promote an understanding with each team member that excellence in job knowledge is the first step in creating TEAM.
• Leadership – We identify problems, but work in the solution.

Responsibilities

Caring

• Guests are greeted immediately in a warm, friendly, and engaging manner.
• We check back to ensure every guest receives a great meal and service.
• We grant special requests whenever possible.
• We reinforce our guest choices positively.
• We solve problems, regardless of who creates them.
• We say “goodbye” to every guest in a genuine manner, whenever possible, and invite them to return.
• We know our menus and daily specials inside and out and are proud of what we serve.
• We are familiar with golf events and events scheduled at our facilities.
• We merchandise ourselves appropriately to the concept and restaurant standards.
• All menus, specials, and point of sale materials are current and in perfect condition.
• We maintain the restaurant in like-new condition.
• We do ongoing side work to keep our restaurant fresh and ready to go.

Teamwork

• We bring other team members into solutions, eliminating back of the house/front of the house barriers.
• We freely share what we have learned with others, knowing it strengthens the team as a whole.
• We help whenever necessary and when time permits with jobs outside of our own.
• We never leave stations empty-handed.
• We clean as we go.
• Hot food is the priority!
• We seat guests whenever possible.

Leadership

• We understand that every team member has value.
• We identify problems but strive to work on solutions.
• Being a leader means consistently acting on our mission, vision, and guiding principles.
• We are guest-centered and focused always during opening.

Qualifications, Knowledge, and Skill Requirements:

• Candidate must be 21 years or older.
• 1+ years of cooking experience.
• Experience in managing and upholding a safe working condition.
• Understanding of safety, sanitation, and food handling procedures.
• Understands functions of Point of Sale (POS)/Phone system.
• Demonstrates proper cash handling and turn-in standards.
• Understands and demonstrates proper side work and cleanliness standards.
• Demonstrates proper service sequence with guests.
• Understands dining room flow mechanics.
• Understands reservations procedures.
• Understands how to communicate banquet information and take preliminary bookings.
• Must be dependable.
• Must be able to work well in a fast-paced environment.
• Must be able to work in a team environment.