Astreya
Data Center Technician II
Astreya - Fremont, California, us, 94537
Work at Astreya
Overview
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Overview
Scope of Work:
Support complex, evolving network environments within Engineering Lab spaces (not traditional data centers)
Travel between buildings and labs across the Bay Area based on daily task requirements
Work with cross-functional engineering, operations, and remote infrastructure teams to support lab network deployments, changes, and ongoing needs
Represent the team as the on-site point of contact for lab users needing networking or infrastructure support
Prioritize customer service and flexibility in dynamic lab environments
Work with moderate supervision while following SOPs and established processes
Roles and Responsibilities: Install, move, and decommission lab networking equipment, including switches, servers, racks, cabling, and cable management infrastructure
Complete onsite surveys to identify network deployment requirements and physical constraints (e.g. rack space, power, cabling paths)
Accurately label and document lab assets including devices and cabling
Perform structured copper and fiber cabling per design specs and SOPs
Update and manage tasks using a standard ticketing system (e.g. Jira, ServiceNow), maintaining clear communication and timely updates
Act as Smart Hands support for remote teams—assisting with tasks such as device reboots, cable swaps, visual inspections, and basic diagnostics
Follow all lab access, safety, and security procedures
Support other lab infrastructure needs as required (patching, audits, inventory checks, cable cleanup, etc.)
Collaborate with engineering teams to troubleshoot connectivity or hardware-related issues in lab spaces
Required Qualifications & Skills: High school diploma or GED with 2–5 years of hands-on experience in networking, infrastructure, or lab support roles
Proven ability to follow documented procedures and adapt to new assignments with minimal supervision
Strong communication and customer service skills — ability to work directly with engineers and respond to urgent needs
Experience installing and cabling networking equipment (CAT5e, CAT6, fiber: SM/MM)
Knowledge of copper/fiber test equipment and cable standards
Understanding of basic networking concepts and enterprise infrastructure
Comfortable using ticketing systems and documenting work
Proficient in Microsoft Office tools and email communication
Able to physically lift 50 lbs, move between buildings, and work in standing or crouched positions as needed
Must have reliable transportation for local travel between lab sites in the Bay Area
Preferred Qualifications: CCNA or equivalent networking certification
Certifications related to network infrastructure, structured cabling, or field tech services
Experience supporting lab environments or office networking deployments
Familiarity with remote collaboration tools (e.g., Zoom, Slack) and network troubleshooting software
Work Environment & Physical Demands: Must be comfortable working in dynamic lab environments with frequent movement between sites
Physical tasks include racking gear, moving equipment, and running cabling under or behind lab benches
Occasional repetitive hand and wrist movement
Position may require occasional extended hours or short-notice on-site support
Salary Range $39,976.00 - $63,120.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya
offers comprehensive
b
enefits to all Regular, Full-Time Employees,
including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g.Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
#J-18808-Ljbffr
Travel between buildings and labs across the Bay Area based on daily task requirements
Work with cross-functional engineering, operations, and remote infrastructure teams to support lab network deployments, changes, and ongoing needs
Represent the team as the on-site point of contact for lab users needing networking or infrastructure support
Prioritize customer service and flexibility in dynamic lab environments
Work with moderate supervision while following SOPs and established processes
Roles and Responsibilities: Install, move, and decommission lab networking equipment, including switches, servers, racks, cabling, and cable management infrastructure
Complete onsite surveys to identify network deployment requirements and physical constraints (e.g. rack space, power, cabling paths)
Accurately label and document lab assets including devices and cabling
Perform structured copper and fiber cabling per design specs and SOPs
Update and manage tasks using a standard ticketing system (e.g. Jira, ServiceNow), maintaining clear communication and timely updates
Act as Smart Hands support for remote teams—assisting with tasks such as device reboots, cable swaps, visual inspections, and basic diagnostics
Follow all lab access, safety, and security procedures
Support other lab infrastructure needs as required (patching, audits, inventory checks, cable cleanup, etc.)
Collaborate with engineering teams to troubleshoot connectivity or hardware-related issues in lab spaces
Required Qualifications & Skills: High school diploma or GED with 2–5 years of hands-on experience in networking, infrastructure, or lab support roles
Proven ability to follow documented procedures and adapt to new assignments with minimal supervision
Strong communication and customer service skills — ability to work directly with engineers and respond to urgent needs
Experience installing and cabling networking equipment (CAT5e, CAT6, fiber: SM/MM)
Knowledge of copper/fiber test equipment and cable standards
Understanding of basic networking concepts and enterprise infrastructure
Comfortable using ticketing systems and documenting work
Proficient in Microsoft Office tools and email communication
Able to physically lift 50 lbs, move between buildings, and work in standing or crouched positions as needed
Must have reliable transportation for local travel between lab sites in the Bay Area
Preferred Qualifications: CCNA or equivalent networking certification
Certifications related to network infrastructure, structured cabling, or field tech services
Experience supporting lab environments or office networking deployments
Familiarity with remote collaboration tools (e.g., Zoom, Slack) and network troubleshooting software
Work Environment & Physical Demands: Must be comfortable working in dynamic lab environments with frequent movement between sites
Physical tasks include racking gear, moving equipment, and running cabling under or behind lab benches
Occasional repetitive hand and wrist movement
Position may require occasional extended hours or short-notice on-site support
Salary Range $39,976.00 - $63,120.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya
offers comprehensive
b
enefits to all Regular, Full-Time Employees,
including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g.Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
#J-18808-Ljbffr