Smart IT Frame LLC
Vertex Tax System Production Support Service Engineer
Smart IT Frame LLC - Fremont, California, us, 94537
Work at Smart IT Frame LLC
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Overview
Vertex Tax System Production Support Service Engineer
Vertex Tax System Production Support Service Engineer
1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Smart IT Frame LLC Empowering Innovators at Smart IT Frame | Building Tomorrow's Technology Today | Sr Technical Recruiter | Core IT Recruiter
Location: Austin, TX OR Fremont, CA (Onsite 5days/week) Type: Full-Time Position Overview We are seeking a skilled Service Engineer to provide comprehensive production support for Vertex tax management systems and their integration with ERP platforms. This role requires both taxation expertise and technical troubleshooting capabilities to ensure accurate tax calculations and seamless system operations across multiple jurisdictions. Key Responsibilities: Functional Support Apply expertise in Indirect Taxation including Sales & Use Tax, VAT, GST, and Withholding Tax across different jurisdictions. Maintain and troubleshoot Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments. Support ERP integration with Vertex (e.g., Oracle Fusion and internal systems). Ensure accuracy of tax rates, exemptions, and tax determinations. Manage Tax Configuration, Tax Categories, and Exemption Certificates within Vertex. Support Tax Reporting and Compliance, including generating reports for tax filing and audit purposes. Handle Tax Accruals and Reconciliations to ensure General Ledger accuracy. Receive, analyze, and prioritize related support tickets. Provide timely solutions to users. Document resolution steps and knowledge base articles. Support system upgrades and patches. Monitor system performances and recommend improvements. Technical Operations Perform SQL & Data Analysis by querying ERP and Vertex databases for tax calculations, transaction history, and reconciliation. Troubleshoot ERP-Vertex integration issues including debugging tax calculation problems, missing tax rates, and incorrect invoice tax postings. Maintain API Data Feeds including Vertex API calls, REST/SOAP integrations, and data flow between Vertex and ERP systems Implement Performance Optimization by identifying slow queries, resolving batch processing issues, and improving tax data loads. Support FBDI & ADFdi usage for importing and updating tax rates, transactions, and exemption certificates in Oracle Fusion. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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Vertex Tax System Production Support Service Engineer
1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Smart IT Frame LLC Empowering Innovators at Smart IT Frame | Building Tomorrow's Technology Today | Sr Technical Recruiter | Core IT Recruiter
Location: Austin, TX OR Fremont, CA (Onsite 5days/week) Type: Full-Time Position Overview We are seeking a skilled Service Engineer to provide comprehensive production support for Vertex tax management systems and their integration with ERP platforms. This role requires both taxation expertise and technical troubleshooting capabilities to ensure accurate tax calculations and seamless system operations across multiple jurisdictions. Key Responsibilities: Functional Support Apply expertise in Indirect Taxation including Sales & Use Tax, VAT, GST, and Withholding Tax across different jurisdictions. Maintain and troubleshoot Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments. Support ERP integration with Vertex (e.g., Oracle Fusion and internal systems). Ensure accuracy of tax rates, exemptions, and tax determinations. Manage Tax Configuration, Tax Categories, and Exemption Certificates within Vertex. Support Tax Reporting and Compliance, including generating reports for tax filing and audit purposes. Handle Tax Accruals and Reconciliations to ensure General Ledger accuracy. Receive, analyze, and prioritize related support tickets. Provide timely solutions to users. Document resolution steps and knowledge base articles. Support system upgrades and patches. Monitor system performances and recommend improvements. Technical Operations Perform SQL & Data Analysis by querying ERP and Vertex databases for tax calculations, transaction history, and reconciliation. Troubleshoot ERP-Vertex integration issues including debugging tax calculation problems, missing tax rates, and incorrect invoice tax postings. Maintain API Data Feeds including Vertex API calls, REST/SOAP integrations, and data flow between Vertex and ERP systems Implement Performance Optimization by identifying slow queries, resolving batch processing issues, and improving tax data loads. Support FBDI & ADFdi usage for importing and updating tax rates, transactions, and exemption certificates in Oracle Fusion. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Software Development Referrals increase your chances of interviewing at Smart IT Frame LLC by 2x Get notified about new Production Support Engineer jobs in
Fremont, CA . San Francisco Bay Area $100,000.00-$150,000.00 6 hours ago Introduce Yourself - Submit your resume to Descope
Pleasanton, CA $120,000.00-$180,000.00 2 days ago Burlingame, CA $182,583.00-$196,900.00 5 hours ago Information Technology Operations Engineer
Support Experience Engineer - Tools & Automation, WhatsApp Operations
Santa Clara, CA $163,920.00-$245,880.00 1 day ago San Ramon, CA $120,000.00-$180,000.00 2 days ago Sunnyvale, CA $168,000.00-$276,000.00 2 days ago Newark, CA $158,642.00-$225,000.00 3 days ago South San Francisco, CA $70,000.00-$85,000.00 2 months ago Mountain View, CA $76.53-$86.53 1 week ago San Jose, CA $60,000.00-$70,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr