Night Auditor Job at Vision Hospitality Group, Inc. in Chattanoog...
Vision Hospitality Group, Inc. - Chattanooga, TN, United States, 37450
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Overview
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Our Culture
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description
The Night Auditor will be responsible for overseeing the auditing, posting, and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. This person must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The Job Is Simple
- Focus on ways to promote and engage in internal growth programs.
- Continuously exemplify and live by our Culture.
- Meet/exceed our company goals and three metrics.
Responsibilities include:
- Complete all required training
- Work independently and serve as a key role for overnight hotel support
- Adhere to all standard operating procedures and property-specific brand standards
- Perform duties as requested by management to aid hotel operation and guest service
- Provide personalized, friendly service to every guest and associate
- Balance the day’s business in a neat, orderly, and timely fashion
- Work all night and be available for other shifts at the front desk when necessary
- Know all hotel systems including phone PBX, key lock, and PMS reservation systems
- Complete all tasks on the shift check list
- Check guest account credits daily and follow up if needed
- Have knowledge of the surrounding area
- Keep cash drawer secure and balanced throughout the shift
- Sell and upsell rooms to walk-in guests and reservations
- Have general knowledge of housekeeping
Necessary Skills
- Maintain confidentiality of business functions and guest/employee information
- Responsible for safety and security of guests, staff, and hotel assets
- Know fire alarm and evacuation procedures
- Report to scheduled shifts and communicate effectively
- Work flexible hours, including nights, weekends, and holidays
- Be organized, honest, and collaborative
- Maintain a clean and professional appearance
- Work well with diverse cultures and backgrounds
- Uphold values of dedication, innovation, respect, excellence, community focus, and service spirit
- Perform physical tasks such as bending, reaching, kneeling, pushing, lifting up to 25 pounds, and working in confined spaces
- Have good eyesight and finger dexterity for operating equipment
- Speak clearly, hear well, and understand English
- Write effectively to communicate shift and guest needs
Vision Hospitality Group is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all associates.
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