General Hotels Corporation
IT Support Engineer
General Hotels Corporation - Indianapolis, Indiana, us, 46262
Work at General Hotels Corporation
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Overview
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IT Support Engineer
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General Hotels Corporation 5 days ago Be among the first 25 applicants Join to apply for the
IT Support Engineer
role at
General Hotels Corporation General Hotels Corporation is seeking an IT Support Engineer. The role is responsible for supporting and managing new projects as well as implementing and maintaining all brand IT standards. The role requires exceptional customer service and support for internal and external customer-facing systems.
Essential Duties And Responsibilities
Support systems to include guest room lock system, tv system, computers, networks, wiring, security cameras and property management systems Diagnose, repair and maintain hardware and software components (Establish root cause assessments for systems and resolving issues) Ensuring all security elements required for PCI Compliance Meet and/or exceed all SLA requirements Working with outside vendors to escalate and prioritize fixes Documenting issues to improve support processes Provide on-site support at properties - travel expectation is approximately 70% Answer off-hour support calls (nights/weekends) when necessary
Qualifications
Hotel industry IT experience preferred Ability to analyze, diagnose, replicate, troubleshoot, and resolve technical issues (standard to highly complex) Ability to plan, organize, and efficiently manage multiple projects Strong written, oral, and interpersonal communication skills Knowledge and experience working with and troubleshooting the following systems: Windows 10, 11 Office 365 (SharePoint, Teams, Office) Networks Wiring Telephone Systems Security Compliance Guest Room Key Card Systems Security Cameras Hospitality TV’s
Benefits Include
Medical, Dental, and Vision Options Company Vehicle Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand-pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Time-off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.
General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Hospitals and Health Care, Non-profit Organizations, and Government Administration Referrals increase your chances of interviewing at General Hotels Corporation by 2x Get notified about new Information Technology Support Engineer jobs in
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IT Support Engineer
role at
General Hotels Corporation 5 days ago Be among the first 25 applicants Join to apply for the
IT Support Engineer
role at
General Hotels Corporation General Hotels Corporation is seeking an IT Support Engineer. The role is responsible for supporting and managing new projects as well as implementing and maintaining all brand IT standards. The role requires exceptional customer service and support for internal and external customer-facing systems.
Essential Duties And Responsibilities
Support systems to include guest room lock system, tv system, computers, networks, wiring, security cameras and property management systems Diagnose, repair and maintain hardware and software components (Establish root cause assessments for systems and resolving issues) Ensuring all security elements required for PCI Compliance Meet and/or exceed all SLA requirements Working with outside vendors to escalate and prioritize fixes Documenting issues to improve support processes Provide on-site support at properties - travel expectation is approximately 70% Answer off-hour support calls (nights/weekends) when necessary
Qualifications
Hotel industry IT experience preferred Ability to analyze, diagnose, replicate, troubleshoot, and resolve technical issues (standard to highly complex) Ability to plan, organize, and efficiently manage multiple projects Strong written, oral, and interpersonal communication skills Knowledge and experience working with and troubleshooting the following systems: Windows 10, 11 Office 365 (SharePoint, Teams, Office) Networks Wiring Telephone Systems Security Compliance Guest Room Key Card Systems Security Cameras Hospitality TV’s
Benefits Include
Medical, Dental, and Vision Options Company Vehicle Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand-pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Time-off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.
General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Hospitals and Health Care, Non-profit Organizations, and Government Administration Referrals increase your chances of interviewing at General Hotels Corporation by 2x Get notified about new Information Technology Support Engineer jobs in
Greater Indianapolis . Indianapolis, IN $55,000.00-$65,000.00 3 days ago IT Local Technical Support Specialist (Network)
Technical Support Specialist (iOS, MacOS, and Windows management)
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Indianapolis, IN $120,000.00-$160,000.00 8 hours ago Technical Support Specialist (Onsite in Indianapolis, IN)
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr