Cocktail Server
Access Dubuque - Dubuque, Iowa, United States, 52001
Work at Access Dubuque
Overview
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Overview
Q Casino + Resort
1 Positions
ID: 157396
Posted On 05/06/2025
Job Overview
Job Details
Job Location
Q Casino Resort - Dubuque, IA
Salary Range
$10.00 Hourly
Job Shift
Swing
Description
Q CASINO
POSITION DESCRIPTION
COCKTAIL SERVER
BASIC FUNCTION
Serve or drinks to guests, ensuring guest satisfaction
ORGANIZATIONAL RELATIONSHIPS
Reports to: Food & Beverage Supervisor
SPECIFIC DUTIES AND RESPONSIBILITIES
Greet guests
Take drink orders
Provide prompt and proper service
Enter drink orders into POS system
Service customers with refills
Responsible for personal money caddy on each shift, must balance out
Collect money from customers
Clean coffee station at bar
Observe alcohol consumption of customers
Comply with IRGC and Q Casino rules
Attend staff meetings
Clean all work areas
Run Micros reports at end of each shift and balance money
Other duties as assigned
EDUCATION, TRAINING AND EXPERIENCE
No formal education required
6 months prior waitstaff experience preferred
STANDARDS OF PERFORMANCE
Constantly rotate through section, assisting guests
Basic knowledge of POS system
Keep guests satisfied by providing service
Basic reading and writing skills
Knowledge of alcoholic items
Knowledge of drink price list
MENTAL AND PHYSICAL REQUIREMENTS
Lifting up to 10 lbs.
Walking for long periods of time
Standing for long periods of time
Talking, hearing
WORKING ENVIRONMENT AND CONDITIONS
Inside work
Occasional outside work
Exposure to cigarette smoke
Exposure to cleaning solutions
Exposure to loud noises
EQUIPMENT AND TOOLS
General office equipment including, but not limited to:
Coffee machine
POS
Primary Contact
305174
Jeanne Hendricks
Human Resources Manager, Human Resources
563-585-2953
Phone
Phone
Phone
Fax
jeanneh@qcasinodbq.com
True
False
True
Job Details
Categories
Casino
Food and Beverage
Human Resources
Location
Dubuque, IA
Job Type
Employee
Full/Part
Company ID
1202
Job REQ #
157396
# Positions
1
Start Date
20250506
End Date
20250609
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Q Casino + Resort
About the Company
Are you excited to be a part of a dynamic environment where entertainment thrives and innovation abounds?
Join us at Q Casino + Resort and play a pivotal role in our exciting transformation!
Q Casino is undergoing a thrilling evolution, poised to become the ultimate destination for
gaming, live performances, and culinary excellence.
As a member of our team, you'll be at the forefront of our operations, ensuring the legacy of our roots while embracing the exciting changes ahead.
Working within a vibrant hub of entertainment and hospitality, you'll be part of a team dedicated to maintaining the integrity of our operations. Against the picturesque backdrop of the Mississippi River, you'll guide our functions through a period of significant growth and investment.
With over $100 million earmarked for property enhancements
, including a remodeled casino, a brand-new family entertainment zone, expanded banquet space, the luxurious Hilton Tapestry Hotel featuring a rooftop restaurant and bar, an outdoor amphitheater, alongside existing venues like ImOn Arena, Hilton Garden Inn, and Houlihan's Restaurant.
Your contribution will be instrumental in driving efficiencies and ensuring our continued success as a premier destination for locals and visitors alike.
Join us in this electrifying realm of entertainment and take your career to new heights. Apply now to be a part of our team at Q Casino + Resort!