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Aperto Property Management, Inc. (Aperto) is more than just a property management company, we are a team dedicated to excellence in the multifamily housing industry. Specializing in both conventional and affordable housing, our mission is clear: to set the gold standard in apartment management across the U.S., providing exceptional service, quality management, and superior results for our clients and residents.

What We Offer:

Joining Aperto means becoming part of a company that values innovation, collaboration, and expertise. As a key player in our technology and operations team, you’ll have the opportunity to support critical property management functions through Yardi software solutions. We provide a dynamic work environment where problem-solving and efficiency are highly valued, ensuring you have the tools and support to excel.

Why You’ll Love Working Here:

• Career Growth: Expand your expertise in Yardi and property management technology.
• Work-Life Balance: Enjoy generous paid time off and a supportive work environment.
• Comprehensive Benefits: Full medical, dental, vision, and life insurance, along with long-term disability, a 401K with company match, and more.
• Collaborative Culture: Work with a dedicated team that values problem-solving, efficiency, and continuous improvement.

About the Role:

We’re seeking a Yardi Support Specialist to join our team in Irvine, CA . This role is crucial in resolving software system issues, ongoing support for our property teams, and optimizing Yardi functionalities. If you have strong technical skills, affordable housing experience, and a passion for troubleshooting and system improvements, Aperto is the perfect place for you!

What You’ll Do:

• Manage Yardi support tickets from site users at all levels, ensuring timely issue resolution.
• Assist with new property onboarding and feature implementations in coordination with senior team leaders.
• Validate and scrub data during Yardi conversions, ensuring accuracy and compliance.
• Support property transitions by conducting data validation and testing.
• Troubleshoot and resolve software system issues related to Yardi Affordable, PayScan, Rent Café, and CheckScan.
• Analyze resident ledgers and provide support for compliance-related tasks (LIHTC, Section 8, Housing Choice Vouchers).
• Assist in Yardi projects, including data cleanup and system enhancements.
• Perform data validation and testing to ensure smooth property transition.
• Identify and report data issues/inconsistencies to be addressed during implementation and coordinate with other departments to resolve.
• Develop custom reports as needed for new features and Yardi integrations.
• Manage roles and rights for all systems users, including user creations, password resets, and user access requests.
• Perform other related duties and responsibilities as assigned.

What We’re Looking For:

• 3+ years of experience supporting users within the Yardi system.
• Strong knowledge of Yardi Affordable, PayScan, Rent Café, and CheckScan modules.
• Experience with affordable property implementations in Yardi.
• Proficiency in Microsoft Office (Word, Excel, Outlook) with advanced Excel skills for data validation.
• Strong analytical and problem-solving abilities.
• Accounting knowledge and ability to interpret resident ledgers.
• Compliance knowledge including LIHTC, Project Based Section 8 and Housing Choice vouchers.
• Excellent customer service, communication, and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.

If you’re looking for an exciting opportunity to apply your Yardi expertise and contribute to a growing, innovative property management team, Aperto is the perfect fit for you. Apply today and be part of a company that values efficiency, problem-solving, and continuous learning!

Apply Now and discover why Aperto is the place for property management professionals who want to make a real impact!

Aperto Property Management, Inc. is an equal opportunity employer. iCalBRE Broker License Number 02042194.