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Employee Group: Research, Grant & Contract

Job Category: Administrative

Location: Kingston, Ontario, Canada (On-site)

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

Reporting to the Department Manager, the Administrative Assistant will be responsible for the administration of the day-to-day administrative requirements of the Department of Cancer Care and Epidemiology (CCE). The incumbent will be responsible for supporting portfolios held by full-time senior researchers in CCE. This will involve being a central point of contact for the division to ensure consistency among the various administrative processes and procedures. The success of this role will rely heavily on the incumbent’s organizational, priority setting and communication skills.

Job Description

KEY RESPONSIBILITIES:
• Provide a broad range of administrative support including, but not limited to, initiating and preparing correspondence, scheduling and maintaining meetings and appointments, distributing information in a timely manner, answering phones and emails, responding to inquiries, travel arrangements and accommodations.
• Administer and monitor research accounts, including reconciling accounts, verifying and processing payment of invoices, travel claims, and cheque requisitions, as well as tracking. Provide expense reports as required for the Department Manager to assist with budgeting.
• Develop, implement, and maintain filing systems to ensure information is accurate, current, and organized. Provide access to information through regular and ad-hoc reports.
• Produce annual reports with input from senior research staff, gathering and compiling large volumes of information from various sources and ensuring timely distribution.
• Update content of senior researchers’ curriculum vitae.
• Coordinate equipment purchases and ensure the upkeep and functionality of office equipment, including maintaining supplies.
• Process requests from external sources, including requests for journal reprints, information, data, meetings, and collaborations, ensuring necessary follow-up.
• Assist the Department Manager with new hiring: placing ads, collecting applications, making interview arrangements, and participating in the interview process when necessary.
• Gather and compile information for grant applications, manuscripts, and abstracts, determining appropriate information and format for submissions and assisting with the submission of annual reports as required.
• Participate in planning and implementing changes to administrative procedures for better processing and storage of information.
• Undertake other duties as required to ensure the smooth functioning of CCE.

REQUIRED QUALIFICATIONS:
• Three-year post-secondary program combined with a minimum of 3-5 years related experience in a research setting.
• Working knowledge of Queen’s Peoplesoft applications would be considered an asset.
• Consideration will be given to an equivalent combination of education and experience.

SPECIAL SKILLS:
• Strict attention to detail and exceptional accuracy; thorough when performing tasks and conscientious about attending to details, ensuring quality of products and services.
• Strong analytical and problem-solving skills to resolve administrative problems and maximize efficiency. Research skills considered an asset.
• Flexible, takes initiative, and uses resourcefulness to work independently and undertake diverse responsibilities.
• Excellent time management and highly effective organizational/administrative skills to deal with a consistently high volume of work and juggle conflicting priorities, ensuring deadlines are met.
• Ability to work independently as well as part of a team.
• Strong customer focus: ability to meet the needs of a broad range of internal and external audiences professionally and effectively, establishing and maintaining effective working relationships.
• Diplomacy and tact in dealing with diverse groups of people; maturity and good judgement, and the ability to deal with sensitive issues professionally.
• Superior interpersonal and communication skills to gather information and deliver key messages accurately and empathetically.
• Excellent writing skills to draft and edit correspondence and reports. Proficient in word processing, PowerPoint, spreadsheet, and database software. Ability to adapt to new technologies.

DECISION MAKING:
• Set priorities and determine which project requires the most attention.
• Gather appropriate information and/or input to facilitate good decision-making.
• Make recommendations regarding office administration procedures; suggest and help implement changes.
• Decide when new information calls for further action such as distribution or verification.
• Determine account codes and budget allocations.
• Resolve problems within guidelines, referring unusual situations to other staff.
• Determine content and format of correspondence and reports.
• Organize information effectively.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.