PBD Worldwide
General Manager - 3PL Fulfillment & Distribution Center
PBD Worldwide - Duluth, Georgia, United States, 30155
Work at PBD Worldwide
Overview
- View job
Overview
General Manager - 3PL Fulfillment & Distribution Center
General Manager - 3PL Fulfillment & Distribution Center
Direct message the job poster from PBD Worldwide The General Manager is responsible for overseeing the daily operations of a high-volume 3PL fulfillment and distribution center. This role leads all aspects of facility performance, including labor management, client satisfaction, operational efficiency, safety compliance, and continuous improvement. The GM serves as the primary leader on-site and is accountable for driving operational excellence while fostering a positive, performance-driven culture. Responsibilities Lead and manage all day-to-day warehouse, fulfillment, and shipping/receiving operations Oversee labor planning, productivity, and performance across all departments Ensure all client SLAs and KPIs are met or exceeded Drive operational improvements using lean practices, KPIs, and system tools Collaborate with internal departments including Client Services, IT, HR, and Finance Maintain high safety and cleanliness standards; lead monthly safety meetings and compliance checks Manage facility budget, staffing levels, and resource allocation to achieve financial goals Serve as escalation point for client issues and partner closely with Client Services on resolution Coach and develop direct reports; build bench strength for supervisory and lead-level roles Support and ensure WMS utilization, report accuracy, and process adherence Partner with executive leadership to execute strategic initiatives and special projects Qualifications 5+ years of leadership experience in distribution, fulfillment, or 3PL environment Strong understanding of labor management, process flow, and warehouse systems (WMS, RF, etc.) Proven ability to lead teams, drive performance, and manage change Excellent problem-solving, communication, and organizational skills Experience working with a client-facing role with a focus on service delivery and retention Bachelor's degree in Supply Chain, Business, or related field preferred Bilingual – Spanish and English is a plus Seniority level
Seniority level Director Employment type
Employment type Full-time Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at PBD Worldwide by 2x Get notified about new Fulfillment Manager jobs in
Duluth, GA . GUCCI Operations Manager - Atlanta Phipps
Integrated Logistics Support Manager - Level 2
Sr. Supply Chain Manager, Amazon Freight ACES
Supply Chain Operations Manager – Atlanta US
Senior Supply Chain Manager, SWA Capacity Planning
Norcross, GA $70,000.00-$120,000.00 1 week ago (USA) Operations Manager, Fulfillment Center Operations eComm- Inbound Traffic and Remedy
Atlanta, GA $70,000.00-$130,000.00 3 hours ago Atlanta, GA $89,686.00-$122,978.00 2 weeks ago (USA) Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com)
Atlanta, GA $84,000.00-$126,000.00 1 week ago Purchasing Manager / Supply Chain Manager (25305)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
General Manager - 3PL Fulfillment & Distribution Center
Direct message the job poster from PBD Worldwide The General Manager is responsible for overseeing the daily operations of a high-volume 3PL fulfillment and distribution center. This role leads all aspects of facility performance, including labor management, client satisfaction, operational efficiency, safety compliance, and continuous improvement. The GM serves as the primary leader on-site and is accountable for driving operational excellence while fostering a positive, performance-driven culture. Responsibilities Lead and manage all day-to-day warehouse, fulfillment, and shipping/receiving operations Oversee labor planning, productivity, and performance across all departments Ensure all client SLAs and KPIs are met or exceeded Drive operational improvements using lean practices, KPIs, and system tools Collaborate with internal departments including Client Services, IT, HR, and Finance Maintain high safety and cleanliness standards; lead monthly safety meetings and compliance checks Manage facility budget, staffing levels, and resource allocation to achieve financial goals Serve as escalation point for client issues and partner closely with Client Services on resolution Coach and develop direct reports; build bench strength for supervisory and lead-level roles Support and ensure WMS utilization, report accuracy, and process adherence Partner with executive leadership to execute strategic initiatives and special projects Qualifications 5+ years of leadership experience in distribution, fulfillment, or 3PL environment Strong understanding of labor management, process flow, and warehouse systems (WMS, RF, etc.) Proven ability to lead teams, drive performance, and manage change Excellent problem-solving, communication, and organizational skills Experience working with a client-facing role with a focus on service delivery and retention Bachelor's degree in Supply Chain, Business, or related field preferred Bilingual – Spanish and English is a plus Seniority level
Seniority level Director Employment type
Employment type Full-time Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at PBD Worldwide by 2x Get notified about new Fulfillment Manager jobs in
Duluth, GA . GUCCI Operations Manager - Atlanta Phipps
Integrated Logistics Support Manager - Level 2
Sr. Supply Chain Manager, Amazon Freight ACES
Supply Chain Operations Manager – Atlanta US
Senior Supply Chain Manager, SWA Capacity Planning
Norcross, GA $70,000.00-$120,000.00 1 week ago (USA) Operations Manager, Fulfillment Center Operations eComm- Inbound Traffic and Remedy
Atlanta, GA $70,000.00-$130,000.00 3 hours ago Atlanta, GA $89,686.00-$122,978.00 2 weeks ago (USA) Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com)
Atlanta, GA $84,000.00-$126,000.00 1 week ago Purchasing Manager / Supply Chain Manager (25305)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr