Airline Customer Service Supervisor in DFW Airport Job at Hallmar...
Hallmark Aviation Services - Town of Texas, WI, United States
Work at Hallmark Aviation Services
Overview
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Overview
Airline Customer Service Supervisor in DFW Airport
Tracking Code DFW SUP APRIL 2025 Job Description
Hallmark Aviation Services is seeking a Supervisor for an International Airline in Dallas Fort Worth International Airport, TX (DFW).
The Airline Supervisor assists the AirlineAccount Manager withthe airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
- Minimum 18 months Airline ExperiencePreferred
- Strong leadership abilities
- Excellent focus on Customer and Client satisfaction
- Must be able to work morning, afternoon and/or night shift
- Ability and willingness to work harmoniously in a team environment
- Strong leadership, but stronger team player
- Ability to work under pressure
- Able to communicate effectively, verbally and in writing
- Thorough knowledge of airport operations: A rrivals, Departures, Ticket Counter
- Basic knowledge of airline reservations
- Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
- Computer, typing and ticketing experience
- Able to operate independently and work varied hours
Basic Requirements
- At least 18yrs old, with a High School Diploma or G.E.D.
- English proficient
- Basic Math Skills: Adding, Subtracting, Division, and Multiplying
- Computer Literate
- Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
- Reading & comprehension of reference materials, instructions, policies & procedures
Required Training
Required to study, and successfully complete two weeks of paid training
Shift
Schedule [i.e. M/T/W/F/Sun or TBA]
TBD. Weekends and Holidays Required
Language
Salary/Benefits
TBD (Depending on Experience) Parking, Medical & voluntary Dental/Vision/401K
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