Icon Fitness is hiring: Inside Sales Associate- Call Center USD 1...
Icon Fitness - Fresno, CA, United States, 93650
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Overview
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Overview
USD 17.00 | 0242- HES Call Center in 1922 N Helm Ave, Fresno, CA 93727-1613, United States Full-Time
We are looking to add to our team because we are expanding! We have immediate openings for a Bilingual - Call Center Representative at our Fresno call center. The ideal candidate will have sales experience, the ability to make a high volume of outbound calls, meet the quota of appointments scheduled, and be a team player with a positive attitude!
We offer employees working full-time comprehensive benefits, including health coverage (medical, dental and vision), 401K, Employee Discounts, 8 paid Holidays off, Vacation Time and Sick Leave.
Hourly rate $17.00 base, with the ability to make $21 plus on commissions.
Responsibilities and Duties:
The role of the Call Center Representative is to contact residential housing owners/renters by telephone, explain the programs available, ask a series of questions to determine if the homeowner/renter is eligible, qualify the residential housing owner for the program and set up an appointment with a designated Specialist.
- Schedule is Monday - Friday 8:30 am - 5:30 pm (includes 30 min lunch).
Essential Duties and Responsibilities:
- Successfully complete the required initial training and all additional training stated in the ISA Training Plan.
- Contact residential housing owners by telephone to educate them on the programs we have available.
- Qualify the residential housing owner for the program (which includes completing the appropriate documentation required over the phone).
- Set an appointment with the residential housing owner to meet with one of the company’s Specialists.
- Communicate the appointment date and time to the designated Specialist.
- Submit required documentation.
- Required to meet targeted goals.
- Contribute to the efforts of the team and the company’s overall goals.
- Maintain continuity by documenting and communicating actions, irregularities, and continuing needs appropriately.
- Attend and participate in all training sessions and meetings.
- Maintain a safe and clean working environment by complying with procedures, policies, and regulations.
- Other duties as assigned.
Qualifications and Skills:
- High School Diploma or equivalent.
- 1 + years of customer service experience.
- 1 + years of outbound calling experience highly preferred.
- 1 + years of sales experience.
- Ability to pass a drug and background screening.
- Strong verbal, listening, and communication skills.
- Knowledge of MS Office.
- Bilingual - English and Spanish - Required.
Job Type: Full-time
About Us
The Alvarado Group company is a coalition of companies that includes general contracting company Highlands Diversified, Inc., Highlands Trade Partners, and Highlands Energy Services. What our companies have in common is the focus on energy conservation.
Our pedigree in energy and construction stems back to 1985 with contracts from the largest utility companies in California and our residential home building division. Our continued success is attributed to the dedication of our people towards our clients.
We are a certified Disabled Veteran Business Enterprise (DVBE #43397) company and continuously look for ways to give back to our community that we’ve been a part of for the past 30 years. We truly believe that if everyone does their part we can make a more sustainable community for future generations to enjoy.
5114 E Clinton Way #103, Fresno, CA 93727, USA
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