Solutions Consultant
commonFont - Providence, Rhode Island, us, 02912
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Overview
Solutions Consultant
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commonFont 4 days ago Be among the first 25 applicants Join to apply for the
Solutions Consultant
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commonFont Direct message the job poster from commonFont People Operations | Organizational Development | Performance Management
As a
Solutions Consultant
and member of our Service Delivery team, you will help our clients better understand their customer and employee experiences to make data-informed business decisions. You will design, build, and deploy technology solutions for some of the world’s largest companies, using innovative and advanced tools. Your contributions will be instrumental in evolving companies’ experience management (XM) platforms and programs, and you will develop long-term relationships with clients in the process. In your role, you will exercise analytical skills, problem-solving, creativity, and customer-service excellence to contribute to and deliver exceptional service to clients. You will assume a high level of responsibility both for your individual contributions and for those of the overall team. You’ll flourish in helping to create a fun, rewarding culture that encourages us all to learn, improve, and excel. Design and deliver exceptional technical solutions for clients. Architect, implement, and optimize system configurations that are robust, scalable, high quality, and reflective of best practices. Work closely with clients to understand their unique challenges and opportunities, and tailor solutions that drive measurable business outcomes. Serve as a trusted advisor, guiding clients toward solutions that help them achieve their business goals. Use your expertise and influence to confidently explain different approaches, weigh their implications, and provide clear recommendations. Continuously work to advance your knowledge and skills, and support teammates to do the same through knowledge sharing, peer review, and feedback. Become an expert in customer experience (CX) and employee experience (EX) program design and configuration. Be an enthusiastic contributor within the Service Delivery group, expanding your capabilities to learn and take on more as part of a high-performing team. Contribute to building a fun, rewarding company culture, bringing your ideas, energy, passion, and commitment. Qualities & Culture We seek those who are: Committed to producing exceptional results as part of a fast-paced, evolving, and high-performing team Ready to serve as the face of commonFont when engaging with our top-tier, enterprise clients on their XM projects Motivated to help, serve and lead others, taking ownership of projects and outcomes Highly analytical and detail-oriented Ambitious in personal and professional growth, seeking to expand your network and influence Solvers of challenging problems, exercising curiosity, creativity, and perseverance in the face of obstacles Great listeners and communicators People with whom we want to work - kind, caring, empathetic, collaborative, and humble You also should have... Minimum of a 4-year college degree 1-3 years of professional experience Strong written and verbal communication skills; experience communicating with and managing internal and external relationships is preferred Demonstrated analytical capabilities and exceptional attention to detail Confidence in sharing your perspectives and desire to serve as an advisor for our clients Interest in technology, including adeptness with technical concepts and an ability to learn new technology applications Note - this is a hybrid position that requires an active presence in either our Bozeman, MT or Providence, RI office. commonFont is an innovative, woman-led company that partners with organizations to drive their Experience Management (XM) programs. We help clients understand their employees and customers and make data-informed decisions by offering advisory services, technology implementation, and ongoing expert support. At commonFont, our goal is to recruit, hire, and maintain a diverse workforce. Equal employment opportunity is good business, and it is also the law. Equal opportunity applies to all aspects of employment, including recruitment, selection, hiring, training, transfer, promotion, termination, compensation, and benefits. As an equal opportunity employer, commonFont does not discriminate in its employment decisions on the basis of race, color, national origin, sex, age, sexual orientation, gender identity, pregnancy, physical or mental disability, marital status, religion, creed, veteran status, or any other characteristic protected by federal, state, or local laws, or for inquiring about, discussing, or disclosing compensation. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Consulting and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at commonFont by 2x Inferred from the description for this job
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