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Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. COMPANY OVERVIEW Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB The Client Enablement leader is responsible for creating the operational framework and processes that define Client Success operating procedures at Marathon Health and support the growth and development of the client success and regional operations leaders who manage our client partnerships. ESSENTIAL DUTIES & RESPONSIBILITIES Develop, manage and institutionalize the Marathon Health Client Success Playbook. Marathon Health is committed to creating a best-in-class client success / account management infrastructure and tools. In this capacity, the leader is responsible for process documentation, identification of best practices and skills enhancement, including ongoing training and education modules for client owners, ensuring that new hires are properly onboarded, and measuring the efficacy of account management training initiatives. Demonstrate use of playbook through targeted client relationships when serving as the strategic advisor to the client owner. Own the cross-functional client management processes. Continuously engage with leaders across the organization to drive consistency in how we work with our clients from implementation, reporting, invoicing, salesforce documentation, upsells, etc. Marathon Health deploys client tiering which helps us prioritize and utilize our resources effectively. This leader helps to ensure our programmatic approach to client tiering is effective and works to adjust departmental support as needed. Evolve the strategic account management experience to significantly improve revenue growth, profitable growth, and year-over-year client satisfaction. Create value for clients, teammates, and suppliers using innovative approaches. Build and develop our Risk, Renewal and Opportunity programming which is defined and deployed through a typical Client Lifecycle:

Profiling clients Identifying client decision-makers Targeting opportunities with the greatest return on time invested Developing action plans Executing (and measuring success) against the plan

Partner with Sales and participate in professional, effective, face-to-face sales presentations in the market to provide an overview of how Marathon Health partners with our clients and present current examples of client best practices. Maintain up to date knowledge on the full scope of Marathon Health operations and services. Maintain professionalism, diplomacy, sensitivity, and tact to portray Marathon Health in a positive manner. Participate in targeted customer entertainment activities, sales meetings, training programs, and conferences as directed. QUALIFICATIONS A bachelor's degree in business, marketing or related field plus a minimum of 7 years’ experience with employer-sponsored healthcare or equivalent combination of education and experience. Previous experience managing, coaching & developing members of a team required. Previous experience managing client relationships or selling group benefits preferred. DESIRED ATTRIBUTES Excellent communication and organization skills Comfort with large data sets, including the manipulation of complex data Proficient in customer relationship management (CRM) tools and workflows Highly professional and persuasive presentation skills Familiarity with strategic account management methodologies Must demonstrate integrity, persistence, and entrepreneurial spirit Must be able to travel up to 20% of the time. Pay Range: $130,000 - $160,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is also eligible for an annual incentive. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page. Marathon Benefits Summary We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week. Health and Well-Being : Free Marathon membership for in-person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire. Financial Support:

Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program. Lifestyle:

Paid time off for vacation, sick leave, and more, holiday schedule.

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