Head of Operations - Clinical
Tbwa Chiat/Day Inc - Alameda, CA, United States
Work at Tbwa Chiat/Day Inc
Overview
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Overview
In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic – we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices, and a flair for efficient design, we're reshaping the landscape of patient care across the US.
As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.
Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health!
The Role:
We're looking for independently driven and detail-oriented individuals to join our team in Clinical Operations. Your day-to-day roles will involve engaging with patients, managing workflows, and coordinating care.
What you'll do:
- Support clinical growth and innovation through evaluation of market- and clinical best practices, translating these insights into recommendations to inform our roadmap.
- Monitor and analyze service line performance, reviewing existing data, identifying opportunities for improvement, and partnering with Clinical, Product, Care, and Data teams to drive execution.
- Utilize SQL to analyze provider KPIs and drive product decisions.
- Interface directly with our care team to guide provider concerns.
Requirements:
- Bachelor's Degree.
- Ability to work full-time, in-office in downtown SF office.
- Experience with EHR and HIPAA.
- Detail-oriented.
The base salary for this full-time position ranges from $80,000 to $100,000, in addition to benefits.
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