Hand & Stone - 700 Haddonfield Berlin Rd - Voorhees, NJ
Assitant General Manager Voorhees
Hand & Stone - 700 Haddonfield Berlin Rd - Voorhees, NJ - Voorhees Township, New Jersey, United States
Work at Hand & Stone - 700 Haddonfield Berlin Rd - Voorhees, NJ
Overview
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Overview
Benefits:
401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Hand & Stone Massage and Facial Spa Voorhees, located at 700 Haddonfield-Berlin Rd, Voorhees Township, NJ 08043, is seeking a dynamic Spa Leader! The ideal candidate has 1–3 years of leadership experience, is a self-starter, and excels in driving sales while fostering a positive team environment. As a General Manager in Training (GMIT), you will focus on front desk operations, client experience, and sales performance, with a clear pathway to future management roles. Promotion timelines depend on market growth, role availability, and performance, but our goal is continuous leadership development.
If you are a motivated leader passionate about growth and success, we’d love to hear from you! What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, operating 60 locations across 8 states. Our core culture is to PUT PEOPLE FIRST! Enjoy a nurturing work environment prioritizing your growth and well-being. We support your career development with sales coaching, training, and opportunities to become a successful spa leader. Compensation Package:
Our competitive package includes a base hourly rate, uncapped commissions, and bonuses, with average annual earnings up to $45,000 based on performance. As a General Manager in Training, you will:
Achieve performance goals related to Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales Lead the front desk team to exceed sales and performance targets Provide exceptional guest experiences as per our Service Level Standard Manage daily front desk operations Assist in overall business management Train and coach team members, including in-the-moment feedback Recruit, onboard, and train new front desk staff Educate clients on our services and benefits Promote sales, promotions, and events Maintain spa cleanliness standards Handle administrative tasks like sales reporting and cash handling The GMIT role involves flexible scheduling, including weekends, evenings, and holidays.
Role Requirements:
Passion for customer service and people Flexibility to work evenings, weekends, and some holidays Willingness to travel for training and conferences Excellent communication skills Fast learner with a positive attitude Proficiency in MS Office and Google Docs/Sheets; experience with Zenoti or similar systems is a plus Strong team player with the ability to work independently Organizational skills, attention to detail, multitasking ability Customer conflict resolution skills We can’t wait to meet you! #J-18808-Ljbffr
401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Hand & Stone Massage and Facial Spa Voorhees, located at 700 Haddonfield-Berlin Rd, Voorhees Township, NJ 08043, is seeking a dynamic Spa Leader! The ideal candidate has 1–3 years of leadership experience, is a self-starter, and excels in driving sales while fostering a positive team environment. As a General Manager in Training (GMIT), you will focus on front desk operations, client experience, and sales performance, with a clear pathway to future management roles. Promotion timelines depend on market growth, role availability, and performance, but our goal is continuous leadership development.
If you are a motivated leader passionate about growth and success, we’d love to hear from you! What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, operating 60 locations across 8 states. Our core culture is to PUT PEOPLE FIRST! Enjoy a nurturing work environment prioritizing your growth and well-being. We support your career development with sales coaching, training, and opportunities to become a successful spa leader. Compensation Package:
Our competitive package includes a base hourly rate, uncapped commissions, and bonuses, with average annual earnings up to $45,000 based on performance. As a General Manager in Training, you will:
Achieve performance goals related to Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales Lead the front desk team to exceed sales and performance targets Provide exceptional guest experiences as per our Service Level Standard Manage daily front desk operations Assist in overall business management Train and coach team members, including in-the-moment feedback Recruit, onboard, and train new front desk staff Educate clients on our services and benefits Promote sales, promotions, and events Maintain spa cleanliness standards Handle administrative tasks like sales reporting and cash handling The GMIT role involves flexible scheduling, including weekends, evenings, and holidays.
Role Requirements:
Passion for customer service and people Flexibility to work evenings, weekends, and some holidays Willingness to travel for training and conferences Excellent communication skills Fast learner with a positive attitude Proficiency in MS Office and Google Docs/Sheets; experience with Zenoti or similar systems is a plus Strong team player with the ability to work independently Organizational skills, attention to detail, multitasking ability Customer conflict resolution skills We can’t wait to meet you! #J-18808-Ljbffr