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The General Manager of West Memphis Transload LLC (WMT) is responsible for the coordination of efforts between all our transloading operations and West Memphis Base Railroad (WMBR). This position will directly lead and manage all areas at the facility including but not limited to Managers, Supervisors, and hourly Team Members. The facility specializes in handling various types of commodities including but not limited to steel coils, lumber, pipe, agricultural products, and various commodities via containers. This position will also have responsibility for the facilitation of customer support, finances, inventory tracking / ordering, equipment maintenance / repair, and billing. The General Manager of West Memphis Transloading, LLC is also responsible for helping to maintain the ONETEAM culture by fostering a pleasant work environment, ensuring high levels of organizational effectiveness, and communication. This position requires strong leadership abilities along with performing a large number of administrative tasks to ensure safe and efficient operations daily. This business is dynamic and customer volumes fluctuate daily. Must be a forward thinking and agile leader to adjust to business demands. Essential Duties and Responsibilities : Achieve performance goals with optimum safety, economy, efficiency, and effectiveness ensuring profitability of all departments. Establish operating budgets based on yearly projections. Establish methods of ongoing controlled surveillance of both the quantitative and financial measurements. Control expenses in all areas of the operation, ensuring all company policies and procedures are followed fairly and equitably. Prepare and conduct performance appraisals for all managers, supervisors, and team members directly reporting to this role. Selection, training, and positive motivation of a viable management team to conduct company business. Provide leadership and oversight of all operations in the field daily. Lead and manage team members directly, providing insight and follow up to all departments within the facility. Establish safety, performance, and quality standards; monitor quality and quantity of all facets of the property. Sufficient experience or equivalent working knowledge of operations and handling of commodities such as Steel Products, Dry Bulk Products, Liquid Chemicals, and railroad operations. Manage and ensure a positive relationship between all customers including class one partners and freight customers. Accountable for planning, coordination, and implementation of all activities maximizing efficiency and profitability. Accountable for maintenance and asset utilization, including routine evaluation of equipment utilization. Accountable for customer satisfaction through personal contact and management of systems. Accountable for the development, approval, and periodic review of operating procedures for facility activities. Accountable for the development of budgets and operating plans complementing the corporate strategic plan. Accountable for safety, quality, and environmental law compliance. This description is general and illustrative of the type of duties required for this position and is not all inclusive. Requirements and Experience : Bachelor’s degree in a related field and/or minimum ten (10) years relevant job-related experience. At least three (3) years of transloading experience as a senior operating officer in a comparable environment. At least two (2) years’ experience in senior management of a freight rail operating environment. Knowledge, Skills, and Abilities : Ability to perform each essential duty satisfactorily. Ability to read and interpret safety rules, operating, maintenance, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. Ability to calculate figures and amounts such as discounts, interest, commissions.

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