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High Point Treatment Center

Administrative Assistant

High Point Treatment Center, New Bedford, Massachusetts, us, 02746


Administrative Assistant

Program & Location:

Outpatient/New BedfordEducation:

High School DiplomaExperience:

Experience working within EHR systems; lived or work experience with those living with substance use and/or mental health diagnoses is preferred.Pay Range:

$22/hrStatus:

Full Time - 32 hrs/weekSchedule:

Monday- Thursday 11am-7p and Saturday 8am-12p

About Us

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Outpatient substance use disorder and mental health services are located across Southeastern Massachusetts in Brockton, Middleborough, New Bedford, Plymouth, and Taunton. These services are available during the day, as well as evenings. We offer individual, group, family services, and medication management to address diverse clinical needs. An interdisciplinary team of professionals includes licensed social workers, clinicians, psychiatrists, and psychologists.

Administrative Assistant Requirements3-5 years experience preferredPresent as courteous and professionalDemonstrated flexibility, dependability, and ability to multiply taskExcellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion as well as be able to format memos, letters, etc.Exceptional organizational skillsProficiency and knowledge of basic computer skills; including various software programsAbility to learn, use, and train the use of our electronic medical recordsAn understanding of the relationship between substance use and mental health issues and/or self-help programsAn understanding of boundaries and ethics, a mustComply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA RegulationsWork well within a team environmentAbility to plan duties for maximum effectiveness and efficiencyMust be able to work independentlyAdministrative Assistant Duties & Responsibilities

Works directly with Office Manager & the Site/Program DirectorAnswer multi-line telephone and greet visitorsAttends, takes, maintains, and distributes meeting minutes, as neededSchedules appointmentsProvide administrative and clerical support to clinical and non-clinical staffAttend trainings as outlined within the Employee HandbookComplete assigned tasks in a timely, confidential, and accurate mannerCreates and maintains various databases, forms, and reportsComplete insurance verification and prior authorizations, as neededComplete registration of patientsMaintains boundaries and keeps all information received confidentialDemonstrates behaviors that recognize the rights of patients as defined by High Point policiesOther duties as assigned by Office Manager & the Site/Program DirectorBenefits

Medical InsuranceDental InsuranceVision InsuranceLong & short term disabilityDiscounted auto/home and renters insurance403b - RetirementFSA & DCAPFMLEmployee Assistance ProgramBonuses & ReferralEligibility for free classes to become a Licensed Counselor or Recovery CoachEducation days to use towards CEU'sFree meals at select programs and when availableUnmatched Leave Time (FT employees can earn up to 3 weeks in first year)