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Collabera

Technical Support Specialist

Collabera, Phoenix, Arizona, United States, 85003


Description

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Technical Support Specialist

Contract: phoenix, Arizona, US

Salary: $20.00 Per Hour

Job Code: 353750

End Date: 2024-10-27Days Left: 24 days, 3 hours left

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Position Details:

Client:

Banking

Job Title:

Technical Support I

Duration:

12 months contract (higher extension possibility, based upon performance)

Location:

Chandler AZ

Shift:

Monday to Friday | 8:00 AM - 5 PM

Pay Range:

$19/hr to $20/hr

Position Summary:Internal Employee Technology Support role for a global user-base.Role involves basic troubleshooting of MS applications and proprietary system via phone.Desired experience in MS Office application suitehow to, in addition to troubleshooting.Candidate should have excellent customer service skills. In-house training will be conducted.Technologies may include, but not limited to: Windows 10/11, MS Office, iOS (iPad/iPhone), and ticketing systems.

Desired Skills:Technology Call Center and or Customer Service experience desired.Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents.Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service.

Job Requirement

technical supportdesktop supportit supportHelp DeskService Deskcall center representativecall center repcall center agentcall center specialistcontact center representativecall center operatorcontact center specialistcall center associatecontact center agentcontact center repcustomer servicecall centerReach Out to a RecruiterRecruiterEmailPhoneMebin Josephmebin.joseph@collabera.com9733817026

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