Kion Group AG
IT Support Specialist
Kion Group AG, Summerville, South Carolina, United States, 29485
KION North America, a leading provider of material handling solutions, is seeking an experienced and proactive IT Support Specialist to join our dynamic team! As the IT Support Specialist, you will play a pivotal role diagnosing end-user technical issues in the areas of applications, operating systems, hardware, network connectivity and/or user issues.
Must have proven technical knowledge of personal computer hardware/software systems in a LAN/WAN environment. Preferred Certifications: CompTIA A+ and Microsoft Certified Solutions Expert (MCSE).
This role is located on-site in the beautiful greater Charleston area: Summerville, SC and reports to the IT Manager.
What we offer:
Career DevelopmentCompetitive CompensationComprehensive Employee Benefits401k Plan with Generous Company MatchLearn More Here:
https://www.kion-na.com/about_us/careers/
KION North America is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Tasks and Qualifications:
ESSENTIAL DUTIES:
Perform regular administrative functions to ensure appropriate access to end usersRespond to support calls and completing users software/hardware installationsInstall or remove software as neededFollow a pre-defined process for setting up computersTravel (drive) to multiple KION Group sites local to the Summerville, SC areaQUALIFICATIONS:
Proven technical knowledge of personal computer hardware/software systems in a LAN/WAN environment2+ years experience in an IT support/technical environment, client/server platform or with personal computerGood judgment and analytical ability essential for responding to support calls and completing users software/hardware installationsProfessional manner in person, on the telephone, and via e-mail; effective communication and follow-up/ organizational skillsAbility to establish and maintain a high level of user trust and confidence in the IT teams knowledge of and concern for the user's business needsMust be capable of lifting and carrying a min of 50lbsEDUCATION:
High school diploma or equivalentAssociate degree in Computer Technology a plusPreferred Certifications: CompTIA A+ and Microsoft Certified Solutions Expert (MCSE)SUPERVISORY RESPONSIBILITIES :
None
Must have proven technical knowledge of personal computer hardware/software systems in a LAN/WAN environment. Preferred Certifications: CompTIA A+ and Microsoft Certified Solutions Expert (MCSE).
This role is located on-site in the beautiful greater Charleston area: Summerville, SC and reports to the IT Manager.
What we offer:
Career DevelopmentCompetitive CompensationComprehensive Employee Benefits401k Plan with Generous Company MatchLearn More Here:
https://www.kion-na.com/about_us/careers/
KION North America is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Tasks and Qualifications:
ESSENTIAL DUTIES:
Perform regular administrative functions to ensure appropriate access to end usersRespond to support calls and completing users software/hardware installationsInstall or remove software as neededFollow a pre-defined process for setting up computersTravel (drive) to multiple KION Group sites local to the Summerville, SC areaQUALIFICATIONS:
Proven technical knowledge of personal computer hardware/software systems in a LAN/WAN environment2+ years experience in an IT support/technical environment, client/server platform or with personal computerGood judgment and analytical ability essential for responding to support calls and completing users software/hardware installationsProfessional manner in person, on the telephone, and via e-mail; effective communication and follow-up/ organizational skillsAbility to establish and maintain a high level of user trust and confidence in the IT teams knowledge of and concern for the user's business needsMust be capable of lifting and carrying a min of 50lbsEDUCATION:
High school diploma or equivalentAssociate degree in Computer Technology a plusPreferred Certifications: CompTIA A+ and Microsoft Certified Solutions Expert (MCSE)SUPERVISORY RESPONSIBILITIES :
None