Delorie Countertops & Doors
Experienced Customer Service Associate / Kitchen & Bath Industry
Delorie Countertops & Doors, Pompano Beach, Florida, us, 33072
Experienced Customer Service / Kitchen and Bath AssociateFast paced, growing company seeks an addition to our team.CUSTOMER SERVICE / KITCHEN & BATH ASSOCIATE JOB DESCRIPTION:
Respond to customer inquiries via phone, providing prompt assistance with questions, concerns, or technical issues.Offer personalized support to customers at our showroom, providing expert guidance on custom cabinet doors, countertops, and kitchen cabinet projects.Develop a comprehensive understanding of our product offerings to enhance customer assistance.Utilize our POS system accurately to enter cabinet door sizes, generate quotations, and confirm orders.Create countertop quotations based on specified materials and provided sizes.Schedule and confirm measure/template and installation appointments with customers.Maintain communication with large box stores through their portals, leaving notes and confirming dates.DESIRED SKILLS & EXPERIENCE:
Previous experience in the kitchen & bath or interior design industry.Strong service-oriented mindset and excellent communication skills.Proficient in general office duties, demonstrating efficiency.Organized, detail-oriented, problem solver with multitasking abilities.Above-average basic math skills, comfortable performing regular calculations.Team player with an outgoing and friendly personality.Proficient in Microsoft Computer Products i.e. Word, Excel, Outlook.Experience with Moraware software is a plus.WAGES:
Hourly $16.00 to $22.00 (based on experience level).EMPLOYMENT TYPE:
Part time and/or Full-time.PAID TIME OFF:
9 Paid holidays (After 90 days).1 week + 3 sick days paid time off after 12 months.2 weeks + 3 sick days paid time off after 24 months.3 weeks + 3 sick days paid time off after 60 months.
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Respond to customer inquiries via phone, providing prompt assistance with questions, concerns, or technical issues.Offer personalized support to customers at our showroom, providing expert guidance on custom cabinet doors, countertops, and kitchen cabinet projects.Develop a comprehensive understanding of our product offerings to enhance customer assistance.Utilize our POS system accurately to enter cabinet door sizes, generate quotations, and confirm orders.Create countertop quotations based on specified materials and provided sizes.Schedule and confirm measure/template and installation appointments with customers.Maintain communication with large box stores through their portals, leaving notes and confirming dates.DESIRED SKILLS & EXPERIENCE:
Previous experience in the kitchen & bath or interior design industry.Strong service-oriented mindset and excellent communication skills.Proficient in general office duties, demonstrating efficiency.Organized, detail-oriented, problem solver with multitasking abilities.Above-average basic math skills, comfortable performing regular calculations.Team player with an outgoing and friendly personality.Proficient in Microsoft Computer Products i.e. Word, Excel, Outlook.Experience with Moraware software is a plus.WAGES:
Hourly $16.00 to $22.00 (based on experience level).EMPLOYMENT TYPE:
Part time and/or Full-time.PAID TIME OFF:
9 Paid holidays (After 90 days).1 week + 3 sick days paid time off after 12 months.2 weeks + 3 sick days paid time off after 24 months.3 weeks + 3 sick days paid time off after 60 months.
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