New England Donor Services
Tissue Donation Coordinator
New England Donor Services, Waltham, Massachusetts, United States, 02254
Job Description
Looking for meaningful work, great benefits, and a place to belong? As a Tissue Donation Coordinator, the work you do will help guide donor families through the tissue donation process that can lead to impacting countless individuals.
Tissue donations are pivotal in helping children who require heart valve transplants lead full and healthy lives, breast cancer survivors in need of mastectomy surgeries feel whole again, restoring sight to those who suffer from corneal blindness, and so many others.
What You’ll Do:
Handle incoming donor referral calls from hospital staff and clinical partners to obtain and evaluate medical information regarding potential tissue donor suitability.
Work empathetically and compassionately with potential donor families to advocate for donation, conduct history questionnaires, and obtain informed consent to donation.
Coordinate logistics of tissue recoveries with both internal and external partners and stakeholders.
Follow best practices and provide exemplary customer service while communicating with teammates, partners, and stakeholders including Hospital staff, Clinical partners, Funeral Homes, Medical Examiners, District Attorneys, and others.
What You’ll Work:
Three 12-hour shifts per week.
One 12-hour on-call shift every 2 weeks.
A variety of Day, Mid, and Night shifts.
Shifts
you
select in our collaborative self-scheduling model.
Shifts in person and remote in our
fully hybrid staffing model.
Shifts that support our 24-hour, 365-day a year mission including weekends and holidays.
What You’ll Be a Part Of:
You will be part of a team that supports the NEDS mission, to Save and Heal Lives, through the gift of Organ and Tissue Donation. As an NEDS employee, our benefits include:
Generous paid time-off program.
Health, Dental, Vision, and Mental Health insurance coverage.
2x Annual Salary Life Insurance.
Fertility Benefits.
LGBTQIA+ Focused Healthcare Programs.
Flex Spending Account Options.
403(b) Retirement Plan with Organizational Contributions.
Tuition Reimbursement.
Employee Assistance Program (EAP).
Pet Insurance.
Working Advantage discounts Program.
Personal career and skill development opportunities.
You can also participate in Corporate sponsored events like the annual Blue & Green Walk, Community Volunteering opportunities, Organization-wide team-building outings, and more!
Qualifications:
What You’ll Bring:
Bachelor’s degree and one year of relevant experience; or, strong consideration will be given to candidates who have an Associate’s degree, certification or license and 3+ years of relevant experience in medical field, health sciences, mental health or counseling with expertise in crisis intervention and/or grief counseling.
Working knowledge of medical terminology.
Excellent telephone communication skills.
Strong computer skills including Microsoft Office suite, clinical databases, and Electronic Medical Records.
Excellent organizational skills and a strong attention to detail.
Must be flexible and proactive, and have a positive attitude.
Ability to work
both
remotely from a home office setting and onsite in Waltham, MA.
HIRING ALERT:
NEDS is actively taking precautions to protect our community, staff and partners during this time of medical emergency due to COVID-19.
In order to be employed at NEDS, you must be vaccinated and boosted for COVID-19.
New England Donor Services is an equal opportunity employer and welcomes candidates from underrepresented backgrounds to apply to meet the needs of the multicultural and multilingual communities we serve.
#J-18808-Ljbffr
Looking for meaningful work, great benefits, and a place to belong? As a Tissue Donation Coordinator, the work you do will help guide donor families through the tissue donation process that can lead to impacting countless individuals.
Tissue donations are pivotal in helping children who require heart valve transplants lead full and healthy lives, breast cancer survivors in need of mastectomy surgeries feel whole again, restoring sight to those who suffer from corneal blindness, and so many others.
What You’ll Do:
Handle incoming donor referral calls from hospital staff and clinical partners to obtain and evaluate medical information regarding potential tissue donor suitability.
Work empathetically and compassionately with potential donor families to advocate for donation, conduct history questionnaires, and obtain informed consent to donation.
Coordinate logistics of tissue recoveries with both internal and external partners and stakeholders.
Follow best practices and provide exemplary customer service while communicating with teammates, partners, and stakeholders including Hospital staff, Clinical partners, Funeral Homes, Medical Examiners, District Attorneys, and others.
What You’ll Work:
Three 12-hour shifts per week.
One 12-hour on-call shift every 2 weeks.
A variety of Day, Mid, and Night shifts.
Shifts
you
select in our collaborative self-scheduling model.
Shifts in person and remote in our
fully hybrid staffing model.
Shifts that support our 24-hour, 365-day a year mission including weekends and holidays.
What You’ll Be a Part Of:
You will be part of a team that supports the NEDS mission, to Save and Heal Lives, through the gift of Organ and Tissue Donation. As an NEDS employee, our benefits include:
Generous paid time-off program.
Health, Dental, Vision, and Mental Health insurance coverage.
2x Annual Salary Life Insurance.
Fertility Benefits.
LGBTQIA+ Focused Healthcare Programs.
Flex Spending Account Options.
403(b) Retirement Plan with Organizational Contributions.
Tuition Reimbursement.
Employee Assistance Program (EAP).
Pet Insurance.
Working Advantage discounts Program.
Personal career and skill development opportunities.
You can also participate in Corporate sponsored events like the annual Blue & Green Walk, Community Volunteering opportunities, Organization-wide team-building outings, and more!
Qualifications:
What You’ll Bring:
Bachelor’s degree and one year of relevant experience; or, strong consideration will be given to candidates who have an Associate’s degree, certification or license and 3+ years of relevant experience in medical field, health sciences, mental health or counseling with expertise in crisis intervention and/or grief counseling.
Working knowledge of medical terminology.
Excellent telephone communication skills.
Strong computer skills including Microsoft Office suite, clinical databases, and Electronic Medical Records.
Excellent organizational skills and a strong attention to detail.
Must be flexible and proactive, and have a positive attitude.
Ability to work
both
remotely from a home office setting and onsite in Waltham, MA.
HIRING ALERT:
NEDS is actively taking precautions to protect our community, staff and partners during this time of medical emergency due to COVID-19.
In order to be employed at NEDS, you must be vaccinated and boosted for COVID-19.
New England Donor Services is an equal opportunity employer and welcomes candidates from underrepresented backgrounds to apply to meet the needs of the multicultural and multilingual communities we serve.
#J-18808-Ljbffr