Duke University
Assistant Director of Academic Success, DukeLIFE
Duke University, Durham, North Carolina, United States, 27703
Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Assistant Director of Academic Success, DukeLIFE
Job Summary: DukeLIFE (Lower Income, First-Generation Engagement) is an administrative unit in the Intellectual Community division of the Office of Undergraduate Education (OUE). The mission of DukeLIFE is to enhance the academic experiences of undergraduates from lower-income backgrounds (and first-generation college students (1G/LI students). Our programming and initiatives support students to promote their full participation in the university’s intellectual communities. The office also fosters socio-economic inclusion at Duke by coordinating resources and support strategies with campus partners to meet the needs of the 1G/LI undergraduate community.
DukeLIFE is committed to creating an accessible, supportive environment and educational experiences that recognize diversity and cultural competence as integral to academic and organizational excellence. Candidates who can contribute to that goal are encouraged to apply and identify their strengths in this area.
This role is an opportunity for a talented professional to join a team doing innovative work in undergraduate education. As a member of the DukeLIFE staff, the successful candidate will be responsible for creating and managing academic success programs at the undergraduate level and collaborating with campus and external partners to help 1G/LI students excel academically, strengthen their connections to faculty, and take full advantage of Duke’s curricular and co-curricular opportunities. The assistant director’s portfolio includes managing the ASCEND program, a private STEM tutoring program, and contributing programming to the office’s other student-facing initiatives, including LIFE Peer Mentors and the Rubenstein Fellows Program. The position reports to the DukeLIFE director.
Work Performed:
Program Management (40%)
Lead the ASCEND summer academic experience for incoming first-year students: recruit, train, and supervise undergraduate coaches; maintain student records and assessment data; and sustain partnerships and collaborations with Duke offices.
Design and implement academic year programming for the ASCEND cohort, including the fall retreat.
Lead DukeLIFE STEM Tutoring, a program that provides private tutoring to 1G/LI students: recruit Duke PhD students to tutor; identify courses to support; provide this information to our program partners in the Academic Resource Center.
Deliver academic success programming to the LIFE Peer Mentors, Rubenstein Fellows, and student organizations.
Work with the DukeLIFE director to develop and implement departmental policies and processes for DukeLIFE grant opportunities.
Manage the enrichment funding process for the Gray scholarship recipients.
Manage the Course Materials Assistance Program.
Supervision (40%)
Supervise 2 full-time staff members through their ongoing professional development, goal setting, and effectiveness in their positions.
Design and deliver training to ASCEND coaches.
Provide mentorship and advisement to the ASCEND 1st year cohort.
Recruit and train student programming assistants.
Records, Assessment, and Reporting (10%)
Employ best practices and evidence-based approaches in the design of processes and programs that support 1G/LI students.
Track ASCEND program completion rates and analyze student progress throughout their time at Duke; make appropriate recommendations; participate in short and long-range planning.
Engage undergraduate students and understand their needs for support.
Collaborate with the director on the design and implementation of assessment strategies to examine the impact of programming.
Write year-end reports on programming initiatives and contribute to stewardship reports based on assessment data.
Stakeholder Relations and Partnerships (10%)
Maintain relationships with campus departments, programs, organizations, groups as well as professional associations, and other institutions to achieve goals and objectives.
Act as liaison to other Duke offices, including various academic departments, the Academic Resource Center, Student Affairs, Admissions, Financial Aid, and other OUE units.
Serve on committees and advance the work of the office and of OUE as necessary.
The above statements describe the general nature and level of work performed by individuals assigned to this classification. This list does not exhaust the responsibilities and duties required of personnel so classified. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Minimum Qualifications
Education
Work knowledge of academic program planning, development and implementation generally acquired through the completion of a bachelor’s degree program.
Experience
Work requires two years of experience in an academic and/or administrative capacity to become familiar with various educational, co-curricular, programmatic and administrative activities.
Work Schedule
Must be able to work some evenings and weekends.
Preferred experience
Strong organizational, time management, and project management skills, with the ability to manage and support multiple projects at different stages with an emphasis on accuracy and meeting milestones and deadlines.
Experience in strategic planning and implementation.
Possesses initiative skills: curiosity, self-management, decisiveness, problem-solving, conflict resolution, and adaptability.
Proficient writing experience and comfort with public speaking and presentations.
Some evening work and weekend work required.
Incorporates an anti-racist and anti-oppressive lens into work responsibilities and processes. Experience working directly with and elevating ideas from people from diverse racial, ethnic, and socio-economic backgrounds.
Ability to serve as an advocate for individuals of all backgrounds.
Diversity, Equity, and Inclusion are core values of OUE. We believe the educational environment is enhanced when diverse groups of people with diverse ideas come together to learn. Applicants with a demonstrated commitment to diversity issues in higher education are encouraged to apply.
Strong oral, written, and intercultural communication skills.
Ability to work in a fast-paced environment and balance multiple projects at one time.
Job Code: 00002377 ASSIST DIR, GLOBAL EDUCATIONJob Level: 13
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Assistant Director of Academic Success, DukeLIFE
Job Summary: DukeLIFE (Lower Income, First-Generation Engagement) is an administrative unit in the Intellectual Community division of the Office of Undergraduate Education (OUE). The mission of DukeLIFE is to enhance the academic experiences of undergraduates from lower-income backgrounds (and first-generation college students (1G/LI students). Our programming and initiatives support students to promote their full participation in the university’s intellectual communities. The office also fosters socio-economic inclusion at Duke by coordinating resources and support strategies with campus partners to meet the needs of the 1G/LI undergraduate community.
DukeLIFE is committed to creating an accessible, supportive environment and educational experiences that recognize diversity and cultural competence as integral to academic and organizational excellence. Candidates who can contribute to that goal are encouraged to apply and identify their strengths in this area.
This role is an opportunity for a talented professional to join a team doing innovative work in undergraduate education. As a member of the DukeLIFE staff, the successful candidate will be responsible for creating and managing academic success programs at the undergraduate level and collaborating with campus and external partners to help 1G/LI students excel academically, strengthen their connections to faculty, and take full advantage of Duke’s curricular and co-curricular opportunities. The assistant director’s portfolio includes managing the ASCEND program, a private STEM tutoring program, and contributing programming to the office’s other student-facing initiatives, including LIFE Peer Mentors and the Rubenstein Fellows Program. The position reports to the DukeLIFE director.
Work Performed:
Program Management (40%)
Lead the ASCEND summer academic experience for incoming first-year students: recruit, train, and supervise undergraduate coaches; maintain student records and assessment data; and sustain partnerships and collaborations with Duke offices.
Design and implement academic year programming for the ASCEND cohort, including the fall retreat.
Lead DukeLIFE STEM Tutoring, a program that provides private tutoring to 1G/LI students: recruit Duke PhD students to tutor; identify courses to support; provide this information to our program partners in the Academic Resource Center.
Deliver academic success programming to the LIFE Peer Mentors, Rubenstein Fellows, and student organizations.
Work with the DukeLIFE director to develop and implement departmental policies and processes for DukeLIFE grant opportunities.
Manage the enrichment funding process for the Gray scholarship recipients.
Manage the Course Materials Assistance Program.
Supervision (40%)
Supervise 2 full-time staff members through their ongoing professional development, goal setting, and effectiveness in their positions.
Design and deliver training to ASCEND coaches.
Provide mentorship and advisement to the ASCEND 1st year cohort.
Recruit and train student programming assistants.
Records, Assessment, and Reporting (10%)
Employ best practices and evidence-based approaches in the design of processes and programs that support 1G/LI students.
Track ASCEND program completion rates and analyze student progress throughout their time at Duke; make appropriate recommendations; participate in short and long-range planning.
Engage undergraduate students and understand their needs for support.
Collaborate with the director on the design and implementation of assessment strategies to examine the impact of programming.
Write year-end reports on programming initiatives and contribute to stewardship reports based on assessment data.
Stakeholder Relations and Partnerships (10%)
Maintain relationships with campus departments, programs, organizations, groups as well as professional associations, and other institutions to achieve goals and objectives.
Act as liaison to other Duke offices, including various academic departments, the Academic Resource Center, Student Affairs, Admissions, Financial Aid, and other OUE units.
Serve on committees and advance the work of the office and of OUE as necessary.
The above statements describe the general nature and level of work performed by individuals assigned to this classification. This list does not exhaust the responsibilities and duties required of personnel so classified. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Minimum Qualifications
Education
Work knowledge of academic program planning, development and implementation generally acquired through the completion of a bachelor’s degree program.
Experience
Work requires two years of experience in an academic and/or administrative capacity to become familiar with various educational, co-curricular, programmatic and administrative activities.
Work Schedule
Must be able to work some evenings and weekends.
Preferred experience
Strong organizational, time management, and project management skills, with the ability to manage and support multiple projects at different stages with an emphasis on accuracy and meeting milestones and deadlines.
Experience in strategic planning and implementation.
Possesses initiative skills: curiosity, self-management, decisiveness, problem-solving, conflict resolution, and adaptability.
Proficient writing experience and comfort with public speaking and presentations.
Some evening work and weekend work required.
Incorporates an anti-racist and anti-oppressive lens into work responsibilities and processes. Experience working directly with and elevating ideas from people from diverse racial, ethnic, and socio-economic backgrounds.
Ability to serve as an advocate for individuals of all backgrounds.
Diversity, Equity, and Inclusion are core values of OUE. We believe the educational environment is enhanced when diverse groups of people with diverse ideas come together to learn. Applicants with a demonstrated commitment to diversity issues in higher education are encouraged to apply.
Strong oral, written, and intercultural communication skills.
Ability to work in a fast-paced environment and balance multiple projects at one time.
Job Code: 00002377 ASSIST DIR, GLOBAL EDUCATIONJob Level: 13
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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