Talentify.io
Guided Solutions Customer Service Specialist (Remote Opportunity)
Talentify.io, Little Ferry, New Jersey, us, 07643
Employer Industry:
Financial Services
Why Consider This Job OpportunityCompetitive pay and eligibility for overtime hours workedOpportunity for career advancement and growth within the organizationIncentive eligibilityAbility to work remotely from a suitable locationStrong work-life balance with a consistent work scheduleComprehensive benefits package including paid vacation/sick time, 401K with company match, medical, dental, and vision benefits, and moreWhat To Expect (Job Responsibilities)Conduct needs-based conversations with customers on various financial products and servicesField inbound phone calls from customers and pursue further transactionsTake ownership of customer issues and work towards resolutionRefer customers to internal experts for complex financial goals and needsWork under supervision and follow defined proceduresWhat Is Required (Qualifications)High School Diploma or GEDTechnical specifications for remote work, including minimum download and upload speedsProficiency in Microsoft OfficeStrong verbal, written communication, and organizational skillsStrong work ethic and self-motivationPreferred: Experience in customer service and/or sales, banking experience, 2 years of call center experienceHow To Stand Out (Preferred Qualifications)2 years of experience in a healthcare-related serviceAdditional qualifications mentioned in the job description
#J-18808-Ljbffr
Financial Services
Why Consider This Job OpportunityCompetitive pay and eligibility for overtime hours workedOpportunity for career advancement and growth within the organizationIncentive eligibilityAbility to work remotely from a suitable locationStrong work-life balance with a consistent work scheduleComprehensive benefits package including paid vacation/sick time, 401K with company match, medical, dental, and vision benefits, and moreWhat To Expect (Job Responsibilities)Conduct needs-based conversations with customers on various financial products and servicesField inbound phone calls from customers and pursue further transactionsTake ownership of customer issues and work towards resolutionRefer customers to internal experts for complex financial goals and needsWork under supervision and follow defined proceduresWhat Is Required (Qualifications)High School Diploma or GEDTechnical specifications for remote work, including minimum download and upload speedsProficiency in Microsoft OfficeStrong verbal, written communication, and organizational skillsStrong work ethic and self-motivationPreferred: Experience in customer service and/or sales, banking experience, 2 years of call center experienceHow To Stand Out (Preferred Qualifications)2 years of experience in a healthcare-related serviceAdditional qualifications mentioned in the job description
#J-18808-Ljbffr