Talentify.io
Remote Customer Service Specialist ($15.00 - $17.00 / hour)
Talentify.io, Little Ferry, New Jersey, us, 07643
Employer Industry:
Healthcare Services
Why Consider This Job OpportunityCompetitive starting pay: $15.00/hr-$17.00/hrCash bonuses (based on facility performance) up to $750.00 per quarterComprehensive health insurance benefitsPaid vacation days, sick leave, and holidaysExtra perks and discounts, including tuition reimbursement and Employee Assistance ProgramPromotional opportunities within the organizationWhat To Expect (Job Responsibilities)Handle inbound and outbound calls from patients and client facilities, resolving issues and escalating when necessaryUtilize computer systems to ensure a positive patient experiencePerform administrative duties, including managing email and completing assignmentsActively participate in meetings to provide feedback on customer service operations and process improvement strategiesWhat Is Required (Qualifications)Must be at least 18 years old with a high school diploma or GEDDemonstrated computer navigation skillsDetail-oriented, analytical, and creative problem-solving abilitiesPositive attitude, solution-oriented mindset, and a sense of humorTyping speed of at least 30 words per minuteReliable transportationAbility to pass a background check and drug screenHow To Stand Out (Preferred Qualifications)Previous medical office experience, including knowledge of revenue cycle, medical terminology, and insurance claim filingBilling or other revenue cycle certifications
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Healthcare Services
Why Consider This Job OpportunityCompetitive starting pay: $15.00/hr-$17.00/hrCash bonuses (based on facility performance) up to $750.00 per quarterComprehensive health insurance benefitsPaid vacation days, sick leave, and holidaysExtra perks and discounts, including tuition reimbursement and Employee Assistance ProgramPromotional opportunities within the organizationWhat To Expect (Job Responsibilities)Handle inbound and outbound calls from patients and client facilities, resolving issues and escalating when necessaryUtilize computer systems to ensure a positive patient experiencePerform administrative duties, including managing email and completing assignmentsActively participate in meetings to provide feedback on customer service operations and process improvement strategiesWhat Is Required (Qualifications)Must be at least 18 years old with a high school diploma or GEDDemonstrated computer navigation skillsDetail-oriented, analytical, and creative problem-solving abilitiesPositive attitude, solution-oriented mindset, and a sense of humorTyping speed of at least 30 words per minuteReliable transportationAbility to pass a background check and drug screenHow To Stand Out (Preferred Qualifications)Previous medical office experience, including knowledge of revenue cycle, medical terminology, and insurance claim filingBilling or other revenue cycle certifications
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