Gill Auto Group
Service Advisor at Livermore Ford
Gill Auto Group, Livermore, California, United States, 94551
Livermore Ford islooking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.
We offer:
Highly competitive compensation
Paid training and development
Medical, Vision and Dental Benefits
401(k) with company match
Free College education courses for employees and their immediate family members
Employee appreciation lunches
Employee bonus for referrals
Employee discounts
Excellent culture
Room for growth
RESPONSIBILITIES:
Greet customers promptly in a friendly manner
Obtain customer and vehicle information
Provide excellent customer service to all customers
Clearly documentall vehicle symptoms as described by the customer
Review all current and future vehicle service needs & recommendations with every customer
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
Explain all completed work and charges to customers
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Previous customer service experience
Highly skilled in multi-tasking and personal organization
Above average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.
#J-18808-Ljbffr
We offer:
Highly competitive compensation
Paid training and development
Medical, Vision and Dental Benefits
401(k) with company match
Free College education courses for employees and their immediate family members
Employee appreciation lunches
Employee bonus for referrals
Employee discounts
Excellent culture
Room for growth
RESPONSIBILITIES:
Greet customers promptly in a friendly manner
Obtain customer and vehicle information
Provide excellent customer service to all customers
Clearly documentall vehicle symptoms as described by the customer
Review all current and future vehicle service needs & recommendations with every customer
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
Explain all completed work and charges to customers
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Previous customer service experience
Highly skilled in multi-tasking and personal organization
Above average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.
#J-18808-Ljbffr