Customer Support Specialist

DescriptionThe role of Customer Supports Specialist is to interact directly with the customer, providing job status and quotes for site services.Essential Duties & Responsibilities:Assist in quote preparationProvide quotes to customersCoordinate customer requirements with sales and internal suppliersBuild customer relationships through daily interaction with the Micross customer baseProvide primary support to the account representativesEducation/Experience:High School Diploma or equivalentKnowledge of AS9100DGeneral knowledge of reading and interpreting customer drawingsRecognition of technical terms relevant to electronic components and preparation servicesAttention to detailAbility to work successfully with multiple departmentsAble to multitaskExcellent written and verbal communication skillsProficiency in Microsoft Office productsBenefits:Medical, Dental, and Vision401(k)Company Paid Basic Life Insurance, STD, and LTDVacation TimeSick TimeHolidaysTuition ReimbursementPet InsuranceLegal Insurance offered through AllstateCritical Illness, Hospitalization and Accident Insurance offered through Allstate

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