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Aston Carter

Staff Specialist

Aston Carter, Durham, North Carolina, United States, 27703


Aston Carter Staff Specialist - Durham, North Carolina

We are seeking a Staff Specialist to join our Facilities Management team. This position is critical in supporting the increased volume of maintenance requests across the University & Health System, including plumbing, HVAC, electrical, landscape, pest control, and sanitation and recycling needs. The Staff Specialist will field maintenance requests, create work orders, forward them to the appropriate trades, and process orders as necessary. The role involves handling up to 300 calls daily within a team of three and using the Hexagon EAM work order management system.Hard Skills

2+ years' experience with customer serviceExperience with maintenance and work order management systems preferredSoft Skills

Strong problem-solving abilitiesAbility to work efficiently in a fast-paced environmentJob Type

This is a contract position with a duration of 6 Month(s).Work Site

This is a fully on-site position in Durham, North Carolina.About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500.Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:Maintaining an inclusive environment through persistent self-reflectionBuilding a culture of care, engagement, and recognition with clear outcomesEnsuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email

astoncarteraccommodation@astoncarter.com

for other accommodation options.

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