Concord Hospitality Enterprises
Sales Coordinator
Concord Hospitality Enterprises, Lyndhurst, New Jersey, us, 07071
Description
We are hiring a Sales Coordinator!PLEASE NOTE - THIS POSITION WILL HAVE SOME SALES GOALSOur Sales Coordinators are important to the hotel’s success because they are a direct link between the front desk and our sales team. As the Sales Coordinator, you will assist with incoming reservation calls for groups and meetings, as well as support the sales team with contracts, room blocks, and communication with the rest of the hotel team to ensure our guests and corporate clients receive exactly what we promised! Because Concord believes in promotion from within, many of our Sales Coordinators today become tomorrow’s Sales Managers and future Directors of Sales!Key Role Responsibilities:Be one of the first points of contact for incoming sales calls, responding in a quick, timely, and professional manner to all internal partners and external customers.Demonstrate excellent time management, self-motivation, and proactive planning, with a keen focus on detail.Work diligently to complete assigned tasks and responsibilities, including but not limited to assisting with or managing room blocks, select reporting, client notification of key dates, group resumes, event orders, billing details, and other integral administrative aspects of the booking or execution of groups and events.Complete or assist with various aspects of pre-event, main event, and post-event details, tracking, detailing, and communicating with internal partners and external clients about each assigned event and group.Gain knowledge of the hotel’s food and beverage products, pricing, presentation, and details related to group and event success.Learn and use digital sales systems and conceptual sales processes, implementing these tools and resources to accomplish individual and team goals.Participate in and report out at all necessary internal meetings, conference calls, planning, training, and other communications required for this position.Work collaboratively to foster teamwork and embody an entrepreneurial spirit that enables the best possible decisions for the hotel.Own your career development and advocate for training and job opportunities that allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.Our Benefits (applies to Full Time Associates Only)We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, short-term and long-term disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.We provide Revenue Management and Digital Marketing support as well as amazing training, growth opportunities, and excellent leadership. Our Sales Coordinators can enhance their earnings using our Business Referral Incentive Plan rewarding you for business discovered for our other Concord properties! Our company is a strong proponent of training and development including our signature sales training – DST “Dynamic Sales Training” which all sales managers and Directors of Sales attend in their first year with the company.Why Concord?Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates, and we strive to hire the BEST associates in the market.Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and our commitment to providing the best customer service and quality accommodations in every market we exist.If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
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We are hiring a Sales Coordinator!PLEASE NOTE - THIS POSITION WILL HAVE SOME SALES GOALSOur Sales Coordinators are important to the hotel’s success because they are a direct link between the front desk and our sales team. As the Sales Coordinator, you will assist with incoming reservation calls for groups and meetings, as well as support the sales team with contracts, room blocks, and communication with the rest of the hotel team to ensure our guests and corporate clients receive exactly what we promised! Because Concord believes in promotion from within, many of our Sales Coordinators today become tomorrow’s Sales Managers and future Directors of Sales!Key Role Responsibilities:Be one of the first points of contact for incoming sales calls, responding in a quick, timely, and professional manner to all internal partners and external customers.Demonstrate excellent time management, self-motivation, and proactive planning, with a keen focus on detail.Work diligently to complete assigned tasks and responsibilities, including but not limited to assisting with or managing room blocks, select reporting, client notification of key dates, group resumes, event orders, billing details, and other integral administrative aspects of the booking or execution of groups and events.Complete or assist with various aspects of pre-event, main event, and post-event details, tracking, detailing, and communicating with internal partners and external clients about each assigned event and group.Gain knowledge of the hotel’s food and beverage products, pricing, presentation, and details related to group and event success.Learn and use digital sales systems and conceptual sales processes, implementing these tools and resources to accomplish individual and team goals.Participate in and report out at all necessary internal meetings, conference calls, planning, training, and other communications required for this position.Work collaboratively to foster teamwork and embody an entrepreneurial spirit that enables the best possible decisions for the hotel.Own your career development and advocate for training and job opportunities that allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.Our Benefits (applies to Full Time Associates Only)We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, short-term and long-term disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.We provide Revenue Management and Digital Marketing support as well as amazing training, growth opportunities, and excellent leadership. Our Sales Coordinators can enhance their earnings using our Business Referral Incentive Plan rewarding you for business discovered for our other Concord properties! Our company is a strong proponent of training and development including our signature sales training – DST “Dynamic Sales Training” which all sales managers and Directors of Sales attend in their first year with the company.Why Concord?Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates, and we strive to hire the BEST associates in the market.Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and our commitment to providing the best customer service and quality accommodations in every market we exist.If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
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