Lockton Companies
Senior Account Executive, Voluntary Benefits
Lockton Companies, Plano, Texas, us, 75086
Senior Account Executive, Voluntary BenefitsAt Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.Secondary Locations
Houston, Kansas CityBusiness Unit
Lockton-Dunning SeriesSchedule
Full-timeJob Type
StandardWorkplace
In OfficeYour Responsibilities
Proactively manage all aspects of accounts and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards and in accordance with timeframe requirements.Build, expand, and solidify relationships with existing clients at executive levels within the company and leads appropriate resources to address the client's needs.Drive discussions around plan performance and design; monitor trends and make recommendations to improve effectiveness of employee program/design.Identify and address client service issues; develop and implement processes and policies to improve overall client service.Support the generation of new business by collaborating with Producers in prospect meetings, acting as the technical SME and leading the RFP process with the Team Lead.Develop and lead processes including communications strategy, collateral materials, vendor implementation, and conducting open enrollment meetings.Develop and deliver monthly, quarterly and annual reporting to clients regarding trends, financial performance and plan changes.Stay current on all relevant industry data and works with Team Lead to develop project plans, assemble teams for delivery on client projects, and ensure delivery against project goals.Maintain knowledge of carrier/vendor products and services and effectively deliver appropriate carrier/TPA recommendations and product and service solutions to clients.Ability to lead client meetings and provide “on the Spot” strategic guidance and financial performance information in conjunction with or independently from the Team Lead.Manage and organize client tasks and open items relating to strategy and plan design.Maintain an awareness of all large and potentially complicated claim-related matters, assist with negotiations and resolution of claim settlement on behalf of clients.Develop and produce Request for Proposal (RFP) by coordinating vendor replies, developing an analysis from RFP responses and preparing client report with recommendations.Prepare cost projections throughout the year and at renewal.Execute client renewals by building relations with key client stakeholders and asking effective probing questions that lead to innovative voluntary benefit plan designs.Identify opportunities and gaps in coverage.Meet with clients in conjunction with team lead to review action items and communicate problems and/or vendor issues.Mentor and train team members with the end goal of providing the highest level of support by meeting or exceeding industry standards.Qualifications
Bachelor’s degree in Business related field and/or equivalent years of experience.Minimum 6 years’ experience in the insurance industry, specifically in voluntary benefit coverages/programs.Extensive experience in marketing and servicing the insurance needs of employer-sponsored voluntary benefit plans.Consistently demonstrated ability to instill confidence with clients so that the client looks to the Voluntary Benefits Director and to Lockton as a partner in business.Proven ability to resolve issues involving Associates, resources and/or projects by seeking the required level of management involvement when needed.Spearhead client relationships by delivering excellent customer service skills.High mathematical aptitude including the ability to calculate and interpret formula methodologies.Personal presence to interface with top management of other businesses, including carriers, representing Lockton in the highest professional manner.Ability to manipulate large spreadsheets, census data, disruption, geo-access, benchmarking data, etc.Ability to work in a fast-paced environment and multi-task effectively.Excellent organizational and communication skills.Proven critical thinking and problem-solving skills.Has required insurance licenses or able to become licensed.Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
#J-18808-Ljbffr
you belong here.Secondary Locations
Houston, Kansas CityBusiness Unit
Lockton-Dunning SeriesSchedule
Full-timeJob Type
StandardWorkplace
In OfficeYour Responsibilities
Proactively manage all aspects of accounts and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards and in accordance with timeframe requirements.Build, expand, and solidify relationships with existing clients at executive levels within the company and leads appropriate resources to address the client's needs.Drive discussions around plan performance and design; monitor trends and make recommendations to improve effectiveness of employee program/design.Identify and address client service issues; develop and implement processes and policies to improve overall client service.Support the generation of new business by collaborating with Producers in prospect meetings, acting as the technical SME and leading the RFP process with the Team Lead.Develop and lead processes including communications strategy, collateral materials, vendor implementation, and conducting open enrollment meetings.Develop and deliver monthly, quarterly and annual reporting to clients regarding trends, financial performance and plan changes.Stay current on all relevant industry data and works with Team Lead to develop project plans, assemble teams for delivery on client projects, and ensure delivery against project goals.Maintain knowledge of carrier/vendor products and services and effectively deliver appropriate carrier/TPA recommendations and product and service solutions to clients.Ability to lead client meetings and provide “on the Spot” strategic guidance and financial performance information in conjunction with or independently from the Team Lead.Manage and organize client tasks and open items relating to strategy and plan design.Maintain an awareness of all large and potentially complicated claim-related matters, assist with negotiations and resolution of claim settlement on behalf of clients.Develop and produce Request for Proposal (RFP) by coordinating vendor replies, developing an analysis from RFP responses and preparing client report with recommendations.Prepare cost projections throughout the year and at renewal.Execute client renewals by building relations with key client stakeholders and asking effective probing questions that lead to innovative voluntary benefit plan designs.Identify opportunities and gaps in coverage.Meet with clients in conjunction with team lead to review action items and communicate problems and/or vendor issues.Mentor and train team members with the end goal of providing the highest level of support by meeting or exceeding industry standards.Qualifications
Bachelor’s degree in Business related field and/or equivalent years of experience.Minimum 6 years’ experience in the insurance industry, specifically in voluntary benefit coverages/programs.Extensive experience in marketing and servicing the insurance needs of employer-sponsored voluntary benefit plans.Consistently demonstrated ability to instill confidence with clients so that the client looks to the Voluntary Benefits Director and to Lockton as a partner in business.Proven ability to resolve issues involving Associates, resources and/or projects by seeking the required level of management involvement when needed.Spearhead client relationships by delivering excellent customer service skills.High mathematical aptitude including the ability to calculate and interpret formula methodologies.Personal presence to interface with top management of other businesses, including carriers, representing Lockton in the highest professional manner.Ability to manipulate large spreadsheets, census data, disruption, geo-access, benchmarking data, etc.Ability to work in a fast-paced environment and multi-task effectively.Excellent organizational and communication skills.Proven critical thinking and problem-solving skills.Has required insurance licenses or able to become licensed.Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
#J-18808-Ljbffr