Lockton Companies
Account Specialist
Lockton Companies, Chicago, Illinois, United States, 60290
Chicago, Illinois, United States of AmericaAt Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.Business unit
Midwest SeriesSchedule
Full-timeJob type
StandardWorkplace
In OfficeYour Responsibilities
The Account Specialist (AS) is Lockton Midwest’s entry-level position and is designed for a recent college graduate or those with 1-2 years of relevant experience. The Account Specialist is designed to provide the technical and practical training needed to develop the Associate as they look forward to a successful and long-term career with the Lockton Midwest Series.The AS provides the Risk practice with technical support throughout the client renewal and new business onboarding process. The AS is embedded within the centralized Technical Services Unit within the Risk practice, supporting a variety of Property & Casualty business insurance verticals. A high performing and successful AS will deliver transactional excellence and provide outstanding customer service in support of the broader client team.EXPECTED CONTRIBUTIONSAssist in the renewal or new business process by completing certificates and preparing auto ID cards for each unit.Save all general correspondence electronically.Fulfill daily certificate requests as required for each client following Lockton’s quality procedures to ensure compliance.Obtain flood determinations as needed for insured locations.Deliver Workers’ Compensation posting notices, as directed by the team, to ensure their compliance with states’ rules and regulations.Prepare written correspondence and make calls to certificate holders and/or clients as needed, in a timely professional manner.Handle special projects as assigned.Make a positive contribution to client satisfaction and constantly strive to improve service to the clients.Communicate in a positive manner to contribute to a cohesive, pleasant work environment.Protect the confidentiality of information learned by performing the duties of the position.STRENGTHS OF A SUCCESSFUL ACCOUNT SPECIALIST
An eagerness and enthusiasm to learn and be a part of their respective Unit within the Risk PracticeStrong interpersonal skills and ability to communicate effectively and professionally, both verbally and in writingAn ability to excel at multi-tasking, adapting to change and working on tight deadlines to meet our clients’ needsAn ability to manage time, prioritize and ensure that deadlines are met without compromising qualityThe entrepreneurial spirit, with a desire to learn the Property and Casualty insurance industry and grow within the CompanyThe initiative to actively participate in personal development and the pursuit of technical excellence through professional designations, industry workshops etc.REWARDS OF BEING AN ACCOUNT SPECIALIST AT LOCKTON
Direct exposure to a career path that offers career-long growth opportunitiesA robust collaborative training programOngoing one-on-one coaching sessions including meaningful feedbackNetworking opportunities at all levels of the companyA balance of individual and collaborative work within a team environmentContributing to meaningful work valued by our clientsOpportunities to participate in social activities and community giving eventsQualifications
Bachelor’s degree in business or related field or equivalent experience requiredAbility to represent Lockton with integrity and professionalism at all timesComfortable working in Office Suite (Excel, Outlook, etc.)Strong customer service, communication, and project management skillsExceptional attention to detail and accuracy of work productLifelong learner who is excited by a challenge and looking for consistent personal and professional growthAbility to work both independently and in a team environmentOrganizational and time management skills to prioritize work and meet time-sensitive deadlinesWillingness to expand knowledge and effectiveness in insurance industry through extended insurance educationFirm, fluent grasp of English language with above average verbal, written, and interpersonal skills to interact with Associates at all levels of responsibilityEqual Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.At Lockton, we believe in the power of all people. You belong at Lockton.How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
#J-18808-Ljbffr
you belong here.Business unit
Midwest SeriesSchedule
Full-timeJob type
StandardWorkplace
In OfficeYour Responsibilities
The Account Specialist (AS) is Lockton Midwest’s entry-level position and is designed for a recent college graduate or those with 1-2 years of relevant experience. The Account Specialist is designed to provide the technical and practical training needed to develop the Associate as they look forward to a successful and long-term career with the Lockton Midwest Series.The AS provides the Risk practice with technical support throughout the client renewal and new business onboarding process. The AS is embedded within the centralized Technical Services Unit within the Risk practice, supporting a variety of Property & Casualty business insurance verticals. A high performing and successful AS will deliver transactional excellence and provide outstanding customer service in support of the broader client team.EXPECTED CONTRIBUTIONSAssist in the renewal or new business process by completing certificates and preparing auto ID cards for each unit.Save all general correspondence electronically.Fulfill daily certificate requests as required for each client following Lockton’s quality procedures to ensure compliance.Obtain flood determinations as needed for insured locations.Deliver Workers’ Compensation posting notices, as directed by the team, to ensure their compliance with states’ rules and regulations.Prepare written correspondence and make calls to certificate holders and/or clients as needed, in a timely professional manner.Handle special projects as assigned.Make a positive contribution to client satisfaction and constantly strive to improve service to the clients.Communicate in a positive manner to contribute to a cohesive, pleasant work environment.Protect the confidentiality of information learned by performing the duties of the position.STRENGTHS OF A SUCCESSFUL ACCOUNT SPECIALIST
An eagerness and enthusiasm to learn and be a part of their respective Unit within the Risk PracticeStrong interpersonal skills and ability to communicate effectively and professionally, both verbally and in writingAn ability to excel at multi-tasking, adapting to change and working on tight deadlines to meet our clients’ needsAn ability to manage time, prioritize and ensure that deadlines are met without compromising qualityThe entrepreneurial spirit, with a desire to learn the Property and Casualty insurance industry and grow within the CompanyThe initiative to actively participate in personal development and the pursuit of technical excellence through professional designations, industry workshops etc.REWARDS OF BEING AN ACCOUNT SPECIALIST AT LOCKTON
Direct exposure to a career path that offers career-long growth opportunitiesA robust collaborative training programOngoing one-on-one coaching sessions including meaningful feedbackNetworking opportunities at all levels of the companyA balance of individual and collaborative work within a team environmentContributing to meaningful work valued by our clientsOpportunities to participate in social activities and community giving eventsQualifications
Bachelor’s degree in business or related field or equivalent experience requiredAbility to represent Lockton with integrity and professionalism at all timesComfortable working in Office Suite (Excel, Outlook, etc.)Strong customer service, communication, and project management skillsExceptional attention to detail and accuracy of work productLifelong learner who is excited by a challenge and looking for consistent personal and professional growthAbility to work both independently and in a team environmentOrganizational and time management skills to prioritize work and meet time-sensitive deadlinesWillingness to expand knowledge and effectiveness in insurance industry through extended insurance educationFirm, fluent grasp of English language with above average verbal, written, and interpersonal skills to interact with Associates at all levels of responsibilityEqual Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.At Lockton, we believe in the power of all people. You belong at Lockton.How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
#J-18808-Ljbffr