Amazon.com Services LLC
Senior Program Manager, WHS Data-Tech
Amazon.com Services LLC, Bellevue, Washington, us, 98009
Join our mission to make Amazon the global benchmark for safety excellence. As a Senior Program Manager for Amazon’s Workplace Health and Safety (WHS) Data-Tech Systems team, you'll join a dynamic team responsible for enhancing Amazon’s safety management system. Central and site-level teams across Amazon’s Global WHS and Operations organizations use this system to create, track and manage safety activities each day, including inspections, audits, compliance management, incidents and risk assessments. This helps ensure that our sites remain safe and compliant with health and safety requirements.
We are looking for a results-driven and innovative Senior Program Manager to support the end-to-end product lifecycle for Amazon’s safety management system. You will contribute to goal-setting, intake, prioritization, requirements gathering, launch, and training support for the WHS organization. You will collaborate closely with customers and stakeholders to develop and launch effective solutions addressing their needs, and design effective communication mechanisms to keep stakeholders informed about priorities, progress, risks, and strategy. This role requires Program or Product management experience in complex, technical and regulatory environments, be detail-oriented, communication skills, and experience influencing both up and across to support cross-functional stakeholder groups.
Key job responsibilities:Strategic Planning and Vision:
Contribute to the strategy and roadmap for Amazon’s safety management system, ensuring alignment with customer needs and organizational goals.Stakeholder and Customer Engagement:
Manage stakeholder relationships across functions, effectively communicating vision and progress. Dive deep into customer feedback to understand pain points and drive solutions that meet their needs.Operational Excellence and Change Management:
Implement effective change management strategies for product launches and iterations. Maintain high standards for operational excellence, ensuring efficient processes and clear communication channels.Performance Measurement and Quality Assurance:
Use high judgment to test assumptions and validate product directions. Establish metrics to measure success and ensure continuous improvement based on quantitative and qualitative feedback.Cross-functional Collaboration:
Work closely with Technical Product and Program Managers, engineering teams, and other cross-functional partners to ensure products are delivered with the right feature set and high quality, leveraging strong written and verbal communication skills to ensure alignment and collaboration.Minimum Qualifications:5+ years of program or project management experience5+ years of working cross functionally with tech and non-tech teams experienceExperience using data and metrics to determine and drive improvementsExperience owning program strategy, end to end delivery, and communicating results to senior leadershipBachelor's degree in business, information systems, engineering, human resources or related fieldPreferred Qualifications:Master’s degree in business, information systems, engineering, human resources or related field7+ years experience delivering projects within scope, time, budget and quality7+ years experience with data management tools and systems7+ years experience with complex problem solvingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
this link .
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
this link . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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We are looking for a results-driven and innovative Senior Program Manager to support the end-to-end product lifecycle for Amazon’s safety management system. You will contribute to goal-setting, intake, prioritization, requirements gathering, launch, and training support for the WHS organization. You will collaborate closely with customers and stakeholders to develop and launch effective solutions addressing their needs, and design effective communication mechanisms to keep stakeholders informed about priorities, progress, risks, and strategy. This role requires Program or Product management experience in complex, technical and regulatory environments, be detail-oriented, communication skills, and experience influencing both up and across to support cross-functional stakeholder groups.
Key job responsibilities:Strategic Planning and Vision:
Contribute to the strategy and roadmap for Amazon’s safety management system, ensuring alignment with customer needs and organizational goals.Stakeholder and Customer Engagement:
Manage stakeholder relationships across functions, effectively communicating vision and progress. Dive deep into customer feedback to understand pain points and drive solutions that meet their needs.Operational Excellence and Change Management:
Implement effective change management strategies for product launches and iterations. Maintain high standards for operational excellence, ensuring efficient processes and clear communication channels.Performance Measurement and Quality Assurance:
Use high judgment to test assumptions and validate product directions. Establish metrics to measure success and ensure continuous improvement based on quantitative and qualitative feedback.Cross-functional Collaboration:
Work closely with Technical Product and Program Managers, engineering teams, and other cross-functional partners to ensure products are delivered with the right feature set and high quality, leveraging strong written and verbal communication skills to ensure alignment and collaboration.Minimum Qualifications:5+ years of program or project management experience5+ years of working cross functionally with tech and non-tech teams experienceExperience using data and metrics to determine and drive improvementsExperience owning program strategy, end to end delivery, and communicating results to senior leadershipBachelor's degree in business, information systems, engineering, human resources or related fieldPreferred Qualifications:Master’s degree in business, information systems, engineering, human resources or related field7+ years experience delivering projects within scope, time, budget and quality7+ years experience with data management tools and systems7+ years experience with complex problem solvingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
this link .
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
this link . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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