Amazon.com Services LLC
Senior Program Manager, Launch Execution
Amazon.com Services LLC, Bellevue, Washington, us, 98009
Amazon Transportation Services (ATS) Linehaul
is a critical backbone of how Amazon delivers packages to customers around the world. Within ATS Linehaul, the Fleet Infrastructure team is striving to build the most technologically advanced, environmentally friendly, and safest fleet in the world. This includes building the largest Electric Vehicle fleet and charging network in the world.
The Middle Mile Fleet Infrastructure team is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects. This role requires scoping multiple large cross-functional projects, managing to project timelines, and communicating to senior management on status, risks, and process changes. This role will also be responsible for identification of potential in-yard infrastructure pilot projects and sites, development of design guidance and enabling documentation to gain stakeholder trust and buy-in, and guiding new design standards through the change management process.
This role will require exceptional written and verbal communication skills, sound judgment when clear guidelines may not exist, and the ability to work independently in a high-pressure environment with all levels of leadership. Also, the role will require approximately 25% travel within the United States and Canada.
If you have a strong track record of delivering results, innovating on behalf of internal or external customers, and want to develop and launch best-in-class fleet management experiences, then come join our team!
Key job responsibilities
Coordinating with cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new projects and processesDemonstrate performance that serves as a model of excellence establishing design best practices, business requirements, design team collaboration, and stakeholder alignmentReview and guide internally requested changes for validity, impact, and ensure timely incorporation once approvedProvide technical direction in accordance to established design parameters for multiple projects in various locations simultaneouslyReview of yard designs for conformance to current standard specificationsParticipate in or lead road-to-launch meetings to build positive, collaborative partnerships among subject matter experts (SMEs), team members, stakeholders, and field leaders and associates to complete all required tasks to ensure successful new launches throughout the organizationWrite and review whitepapers for launch cases using information acquired from various stakeholdersManage the continuous development of online dashboards to record and report key construction metrics to team members and managementPrepare team performance reports for weekly, monthly, and quarterly business reviews that distill key metrics and provide insights into recommended strategiesManage full life-cycle of complex cross-functional programs with considerable impact across multiple organizationsCommunicate to Senior Management on status, risks, and process/product changesWork autonomously in an ambiguous environmentPartner with teams to source, allocate, and coordinate resourcesOversee gaps between teams, processes, and systems, helping teams reduce exposure to classic failure modesIdentify and mitigate risks before they become roadblocksWork with program managers, business leaders, and executive team to communicate and impact critical business initiativesDevelop, implement and govern key performance indicator (KPI) reporting for a portfolio of programs
About the teamThe Fleet Infrastructure team is responsible for accelerating Amazon's Middle Mile electrification and facilitating the successful transition of our delivery fleet to achieve net zero-emissions in support of The Climate Pledge. We define Electric Vehicle charging and infrastructure product needs, develop or source solutions to meet those needs, and manage the performance of our Electric Vehicle charging assets post-installation.
Minimum Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experienceExperience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesExperience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipExperience with the EV charging industry and Smart Grid technology.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company.
This position will remain posted until filled. Applicants should apply via our internal or external career site.
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is a critical backbone of how Amazon delivers packages to customers around the world. Within ATS Linehaul, the Fleet Infrastructure team is striving to build the most technologically advanced, environmentally friendly, and safest fleet in the world. This includes building the largest Electric Vehicle fleet and charging network in the world.
The Middle Mile Fleet Infrastructure team is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects. This role requires scoping multiple large cross-functional projects, managing to project timelines, and communicating to senior management on status, risks, and process changes. This role will also be responsible for identification of potential in-yard infrastructure pilot projects and sites, development of design guidance and enabling documentation to gain stakeholder trust and buy-in, and guiding new design standards through the change management process.
This role will require exceptional written and verbal communication skills, sound judgment when clear guidelines may not exist, and the ability to work independently in a high-pressure environment with all levels of leadership. Also, the role will require approximately 25% travel within the United States and Canada.
If you have a strong track record of delivering results, innovating on behalf of internal or external customers, and want to develop and launch best-in-class fleet management experiences, then come join our team!
Key job responsibilities
Coordinating with cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new projects and processesDemonstrate performance that serves as a model of excellence establishing design best practices, business requirements, design team collaboration, and stakeholder alignmentReview and guide internally requested changes for validity, impact, and ensure timely incorporation once approvedProvide technical direction in accordance to established design parameters for multiple projects in various locations simultaneouslyReview of yard designs for conformance to current standard specificationsParticipate in or lead road-to-launch meetings to build positive, collaborative partnerships among subject matter experts (SMEs), team members, stakeholders, and field leaders and associates to complete all required tasks to ensure successful new launches throughout the organizationWrite and review whitepapers for launch cases using information acquired from various stakeholdersManage the continuous development of online dashboards to record and report key construction metrics to team members and managementPrepare team performance reports for weekly, monthly, and quarterly business reviews that distill key metrics and provide insights into recommended strategiesManage full life-cycle of complex cross-functional programs with considerable impact across multiple organizationsCommunicate to Senior Management on status, risks, and process/product changesWork autonomously in an ambiguous environmentPartner with teams to source, allocate, and coordinate resourcesOversee gaps between teams, processes, and systems, helping teams reduce exposure to classic failure modesIdentify and mitigate risks before they become roadblocksWork with program managers, business leaders, and executive team to communicate and impact critical business initiativesDevelop, implement and govern key performance indicator (KPI) reporting for a portfolio of programs
About the teamThe Fleet Infrastructure team is responsible for accelerating Amazon's Middle Mile electrification and facilitating the successful transition of our delivery fleet to achieve net zero-emissions in support of The Climate Pledge. We define Electric Vehicle charging and infrastructure product needs, develop or source solutions to meet those needs, and manage the performance of our Electric Vehicle charging assets post-installation.
Minimum Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experienceExperience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesExperience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipExperience with the EV charging industry and Smart Grid technology.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company.
This position will remain posted until filled. Applicants should apply via our internal or external career site.
#J-18808-Ljbffr