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Martin Management

Automotive Service Advisor

Martin Management, Nashville, Tennessee, United States,


Martin Automotive Group

is searching for a

Service Advisor

to join our team at our

Nashville Subaru

location! We believe our continued success and future growth is attributed to our employees.Responsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend needed maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow-up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersMinimum Requirements:Must have high school diploma or GEDProven record of achieving exceptional customer satisfactionAt least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experienceAbove average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityBenefits:Medical, Dental, Vision, Life Insurance401kPaid HolidaysWeekly PaychecksHourly plus commissions and bonuses

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