StudentUniverse
FCM - Dedicated Corporate Travel Consultant - Warwick, RI
StudentUniverse, Providence, Rhode Island, United States,
FCM - Dedicated Corporate Travel Consultant - Warwick, RIJob no:
523196-LBrand:
FCMWork type:
Full time, HybridLocation:
Rhode IslandCategories:
Corporate & Group Travel
This role will have you arranging domestic and complex international travel for busy executives on one corporate account, including air, car hotel and ground transportation. Before you begin your role, you will spend three weeks (paid) training remote. This program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel agents handle the air, car, rail, and ground transportation bookings as well as the ticketing, changes and the exchange and queue management. You will also need to offer exceptional customer service to satisfy our business traveler’s needs.
Our business hours are 8:00 AM to 8:00 PM EST Monday – Friday. A typical schedule will include a 40-hour work week with five 8-hour shifts. You will be required to be onsite 3 days a week in an office. Be prepared to work an evening shift until 8:00 PM once or twice a week.
Key Responsibilities
Comprehend & comply with travel policies for a single busy corporate account
Provide exceptional customer service
Ensure business traveler’s needs are met and/or exceeded
Keep client aware of all necessary travel documents and health requirements for countries to be visited
Build rapport and develop a relationship with business travelers
Manage air, car, hotel, and ground transportation bookings
Arrange both domestic and international itineraries
Complete all reservations in an accurate and timely manner.
Provide consultative service to travelers throughout the booking process
Experience & Qualifications
2+ years recent experience in Corporate Travel required
2+ years recent knowledge and experience using Sabre required
Skilled with complex international fares strongly recommended
Experience with complex ticketing & exchanges is preferred
Professional & service-oriented mentality
Impeccable business acumen
High attention to detail
Geography and international destination knowledge are necessary.
Ability to effectively multi-task while maintaining professional rapport with corporate clients.
Decisive and successful problem-solving skills.
Strong written communication, interpersonal and organizational skills
Skilled in usage of a personal computer and various software packages
Online booking tool knowledge preferred
Strong technical skills
Ability to work independently
Work Perks! - What’s in it for you:
Enjoy the freedom and flexibility
of a hybrid work structure that combines both remote and in-person work.
Have fun:
At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition:
Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.
Use your smarts:
Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel:
We were founded by people who wanted to travel and want others to do the same.
Personal connections:
We are a big business founded on personal relationships.
Diversity, Equity & Inclusion
Diversity Day: paid leave to observe holiday or cultural celebration of your choice
Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice)
DEI education
Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
A career, not a job:
We offer genuine opportunities for people to grow and evolve.
We back our people all the way:
We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back:
Proud Corporate Social Responsibility program supporting nominated charities through volunteering and fundraising.
Benefits Include:
Paid Time Off *
Up to 15 Vacation Days accrued per year - prorated upon hire and increased by tenure after 2 years of employment (up to 25 days)
5 Sick Days accrued per year
3 Personal Days
1 Diversity Day
1 Volunteer Day
8 Recognized Holidays
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits including, medical, dental, vision, gender affirming care, and fertility care
Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match
Global career opportunities in a network of brands and businesses
*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status.
If this sounds like the opportunity you have been waiting for then APPLY NOW.
This role can be performed onsite or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
For this position, we anticipate offering an hourly pay rate of $28.85 - $34.62 plus commission/incentive earnings based on achievable targets. The hourly rate is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $60,000 - $77,000.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
#J-18808-Ljbffr
523196-LBrand:
FCMWork type:
Full time, HybridLocation:
Rhode IslandCategories:
Corporate & Group Travel
This role will have you arranging domestic and complex international travel for busy executives on one corporate account, including air, car hotel and ground transportation. Before you begin your role, you will spend three weeks (paid) training remote. This program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel agents handle the air, car, rail, and ground transportation bookings as well as the ticketing, changes and the exchange and queue management. You will also need to offer exceptional customer service to satisfy our business traveler’s needs.
Our business hours are 8:00 AM to 8:00 PM EST Monday – Friday. A typical schedule will include a 40-hour work week with five 8-hour shifts. You will be required to be onsite 3 days a week in an office. Be prepared to work an evening shift until 8:00 PM once or twice a week.
Key Responsibilities
Comprehend & comply with travel policies for a single busy corporate account
Provide exceptional customer service
Ensure business traveler’s needs are met and/or exceeded
Keep client aware of all necessary travel documents and health requirements for countries to be visited
Build rapport and develop a relationship with business travelers
Manage air, car, hotel, and ground transportation bookings
Arrange both domestic and international itineraries
Complete all reservations in an accurate and timely manner.
Provide consultative service to travelers throughout the booking process
Experience & Qualifications
2+ years recent experience in Corporate Travel required
2+ years recent knowledge and experience using Sabre required
Skilled with complex international fares strongly recommended
Experience with complex ticketing & exchanges is preferred
Professional & service-oriented mentality
Impeccable business acumen
High attention to detail
Geography and international destination knowledge are necessary.
Ability to effectively multi-task while maintaining professional rapport with corporate clients.
Decisive and successful problem-solving skills.
Strong written communication, interpersonal and organizational skills
Skilled in usage of a personal computer and various software packages
Online booking tool knowledge preferred
Strong technical skills
Ability to work independently
Work Perks! - What’s in it for you:
Enjoy the freedom and flexibility
of a hybrid work structure that combines both remote and in-person work.
Have fun:
At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition:
Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.
Use your smarts:
Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel:
We were founded by people who wanted to travel and want others to do the same.
Personal connections:
We are a big business founded on personal relationships.
Diversity, Equity & Inclusion
Diversity Day: paid leave to observe holiday or cultural celebration of your choice
Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice)
DEI education
Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
A career, not a job:
We offer genuine opportunities for people to grow and evolve.
We back our people all the way:
We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back:
Proud Corporate Social Responsibility program supporting nominated charities through volunteering and fundraising.
Benefits Include:
Paid Time Off *
Up to 15 Vacation Days accrued per year - prorated upon hire and increased by tenure after 2 years of employment (up to 25 days)
5 Sick Days accrued per year
3 Personal Days
1 Diversity Day
1 Volunteer Day
8 Recognized Holidays
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits including, medical, dental, vision, gender affirming care, and fertility care
Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match
Global career opportunities in a network of brands and businesses
*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status.
If this sounds like the opportunity you have been waiting for then APPLY NOW.
This role can be performed onsite or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
For this position, we anticipate offering an hourly pay rate of $28.85 - $34.62 plus commission/incentive earnings based on achievable targets. The hourly rate is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $60,000 - $77,000.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
#J-18808-Ljbffr