Capital Automotive Group
Body Shop Parts Consultant- Capital Chevrolet Buick GMC Calgary
Capital Automotive Group, Mitchell, South Dakota, United States, 57301
Body Shop Parts Consultant- Capital Chevrolet Buick GMC Calgary
Company: Capital Chevrolet Buick GMC IncAs a Body Shop Parts Consultant, your role is integral to the seamless operation of our auto body shop. You will be responsible for managing and coordinating the procurement, organization, and distribution of parts necessary for the repair of vehicles. Your attention to detail and ability to effectively communicate with internal teams, suppliers, and vendors will contribute to the efficiency and success of our autobody repair services.ESSENTIAL DUTIES:Process all claims and work orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.Offer an efficient, courteous, professional experience for our customers, while being adaptable to their needs.Enhance body shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Communicate with insurance companies on a regular basis regarding coverages, deductibles, etc.Manage and maintain body shop rental fleet including billings to the insurance company.Keep accurate mileages, fuel tanks, oil changes, etc.Book appointments for both repairs and estimates, with a good understanding of the insurance process.Assist Repair Planner with ordering parts and creating Repair Orders.Collect payment owed to Capital Automotive Group or to the insurance company.Explain repairs completed on the vehicle to the customer.Perform miscellaneous duties as assigned.QUALIFICATIONS:At least 2 years of experience in an auto body shop environment.Friendly, empathetic, and dynamic, attentive and able to build a relationship of trust with clients.Excellent communication, interpersonal, and organizational skills.Exceptional customer service skills.Sound decision-making and problem-solving abilities.Ability to prioritize and maintain professionalism during high-volume periods.Self-driven to work independently with the ability to work effectively and collaboratively in a team environment.Working knowledge of body shop software such as CollisionLink, PartsBridge, Audatex, Mitchell Repair Center, and Mitchell Connect.Valid Driver's license with a clean driving record.At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service, and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
#J-18808-Ljbffr
Company: Capital Chevrolet Buick GMC IncAs a Body Shop Parts Consultant, your role is integral to the seamless operation of our auto body shop. You will be responsible for managing and coordinating the procurement, organization, and distribution of parts necessary for the repair of vehicles. Your attention to detail and ability to effectively communicate with internal teams, suppliers, and vendors will contribute to the efficiency and success of our autobody repair services.ESSENTIAL DUTIES:Process all claims and work orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.Offer an efficient, courteous, professional experience for our customers, while being adaptable to their needs.Enhance body shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Communicate with insurance companies on a regular basis regarding coverages, deductibles, etc.Manage and maintain body shop rental fleet including billings to the insurance company.Keep accurate mileages, fuel tanks, oil changes, etc.Book appointments for both repairs and estimates, with a good understanding of the insurance process.Assist Repair Planner with ordering parts and creating Repair Orders.Collect payment owed to Capital Automotive Group or to the insurance company.Explain repairs completed on the vehicle to the customer.Perform miscellaneous duties as assigned.QUALIFICATIONS:At least 2 years of experience in an auto body shop environment.Friendly, empathetic, and dynamic, attentive and able to build a relationship of trust with clients.Excellent communication, interpersonal, and organizational skills.Exceptional customer service skills.Sound decision-making and problem-solving abilities.Ability to prioritize and maintain professionalism during high-volume periods.Self-driven to work independently with the ability to work effectively and collaboratively in a team environment.Working knowledge of body shop software such as CollisionLink, PartsBridge, Audatex, Mitchell Repair Center, and Mitchell Connect.Valid Driver's license with a clean driving record.At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service, and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
#J-18808-Ljbffr