Walgreens
Shift Lead
Walgreens, Yankton, South Dakota, United States, 57078
Walgreens Shift Lead - YANKTON, South Dakota
Job Responsibilities:Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.Completes product returns, order voids, customer refunds, and cash drops to the safe.Models and delivers a distinctive and delightful customer experience.Customer Experience:
Engages customers and patients by greeting them and offering assistance with products and services.Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with team members.Operations:Responsible for holding store keys to open and close without management as necessary.Assists with and coaches other team members in the warehouse and vendor ordering process.Registers all related sales on assigned cash register, including records of scanning errors and price modifications.Assists management in reviewing order exceptions and reverse logistics.Evaluates and develops displays, including promotional and seasonal merchandise.Maintains accurate inventory counts and ensures compliance with pricing regulations.Assists with bookkeeping activities as necessary.Ensures clean and orderly store condition and appearance.Assists with separation of food items and product placement as specified by policies.Has working knowledge of store systems and equipment.Ensures compliance with state and local laws regarding regulated products.Responsible for bag checks of team members before leaving the store.Complies with all company policies and procedures.Completes special assignments and other tasks as assigned.Training & Personal Development:Attends training and completes PPLs requested by Manager.Obtains and maintains valid PTCB certification or pharmacy license as required.Communications:Serves as a liaison between management and team members.Reports disciplinary issues and customer complaints to management.Job ID:
1438303BRCompany Indicator:
WalgreensEmployment Type:
Flexible hoursJob Function:
RetailFull Store Address:
2020 BROADWAY AVE, YANKTON, SD, 57078External Basic Qualifications:One year of prior leadership, supervisory, or retail key holder work experience.Must be fluent in reading, writing, and speaking English.Preferred Qualifications:Prefer knowledge of store inventory control.
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Job Responsibilities:Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.Completes product returns, order voids, customer refunds, and cash drops to the safe.Models and delivers a distinctive and delightful customer experience.Customer Experience:
Engages customers and patients by greeting them and offering assistance with products and services.Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with team members.Operations:Responsible for holding store keys to open and close without management as necessary.Assists with and coaches other team members in the warehouse and vendor ordering process.Registers all related sales on assigned cash register, including records of scanning errors and price modifications.Assists management in reviewing order exceptions and reverse logistics.Evaluates and develops displays, including promotional and seasonal merchandise.Maintains accurate inventory counts and ensures compliance with pricing regulations.Assists with bookkeeping activities as necessary.Ensures clean and orderly store condition and appearance.Assists with separation of food items and product placement as specified by policies.Has working knowledge of store systems and equipment.Ensures compliance with state and local laws regarding regulated products.Responsible for bag checks of team members before leaving the store.Complies with all company policies and procedures.Completes special assignments and other tasks as assigned.Training & Personal Development:Attends training and completes PPLs requested by Manager.Obtains and maintains valid PTCB certification or pharmacy license as required.Communications:Serves as a liaison between management and team members.Reports disciplinary issues and customer complaints to management.Job ID:
1438303BRCompany Indicator:
WalgreensEmployment Type:
Flexible hoursJob Function:
RetailFull Store Address:
2020 BROADWAY AVE, YANKTON, SD, 57078External Basic Qualifications:One year of prior leadership, supervisory, or retail key holder work experience.Must be fluent in reading, writing, and speaking English.Preferred Qualifications:Prefer knowledge of store inventory control.
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