Device Manager

Device Manager14+ month contract100% onsite near MinneapolisDescription:This role manages device tracking in the ServiceNow asset module, corrects missing or incorrect records, and maintains self-service quoting portals with third-party vendors, including managing access and training. They also coordinate equipment delivery from stock rooms by submitting detailed delivery requests, including PO, model, quantity, and timeline. Additionally, this person handles RMAs via service portal forms, places orders through Procurement, maintains stock rooms, keeps paper media stocked separately, reconciles POs, and arranges electronics recycling pickups.Must have:Experience with PC Hardware and utilitiesExperience updating Windows through common toolsCompTIA A+ or relevant work experienceHardware troubleshootingAccurate recordkeepingExperience with enterprise ticketing systemNice to have:OrganizedCommunication skillsUnbox and prepare components for installRefresh corporate end-user workstation equipment (monitors, dock, keyboard/mouse, etc.) according to hardware standards documentationRun Windows Update, manufacturer firmware update, and driver patchingDisconnect and reconnect end-user peripherals as applicableMaintain accurate inventory of hardware used and reclaimedResponsibilities:Work with Frontline Services Field Technicians and other IT support teamsAbility to access multiple airport campus locations (transportation for technician, not equipment)Unbox and prepare components for installationRefresh corporate end-user workstation equipment (monitors, docks, keyboards, mice, etc.) according to hardware standards documentationRun Windows Updates, manufacturer firmware updates, and driver patchingDisconnect and reconnect end-user peripherals as applicableMaintain accurate inventory of hardware used, repaired, and reclaimedLift up to 50 pounds (computer equipment)Collaborate with Frontline Services Field Technicians and other IT support teams

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