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SERVPRO of Annapolis/Severna Park

Restoration Supervisor

SERVPRO of Annapolis/Severna Park, Arnold, Maryland, United States, 21012


Benefits:

401(k) matching

Dental insurance

Health insurance

SERVPRO of Annapolis/Severna Park is hiring a Restoration Supervisor!

Please note an IICRC water certification is required for this position. If you are still interested in working at SERVPRO and do not have your IICRC certificate, please review our Restoration Technician ad. This position works under a Restoration Supervisor and is a great way to start your career in the restoration industry.

Benefits

SERVPRO of Annapolis/Severna Park offers:

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Communicate clear expectations to restoration technicians and supervise their activities

Document a detailed and accurate job file to support the services provided

Manage labor and consumable item usage on assigned projects

Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

Communicate and follow all OSHA guidelines for job safety

Manage assets by protecting and using equipment and materials properly

Coach and train restoration technicians

Position Requirements

Valid driver’s license

High school diploma/GED (preferred)

At least 1 year of experience in cleaning, restoration, or construction

IICRC certification required for supervisor position

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

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