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SERVPRO of Gaithersburg/Germantown

Restoration Supervisor

SERVPRO of Gaithersburg/Germantown, Frederick, Maryland, United States, 21701


Benefits:

Bonus based on performance

Opportunity for advancement

Training & development

401(k)

Servpro of Gaithersburg/Germantown/Frederick County is hiring a Restoration Supervisor!

Benefits

Servpro of Gaithersburg/Germantown/Frederick County offers:

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Communicate clear expectations to restoration technicians and supervise their activities

Document a detailed and accurate job file to support the services provided

Manage labor and consumable item usage on assigned projects

Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

Communicate and follow all OSHA guidelines for job safety

Manage assets by protecting and using equipment and materials properly

Coach and train restoration technicians

Position Requirements

Valid driver’s license

High school diploma/GED (preferred)

At least 1 year of experience in cleaning, restoration, or construction required

IICRC certification (will offer this certification if applicant has appropriate experience but not yet certification)

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Ability to successfully complete a background check subject to applicable law

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